Verified record
A July 2026 customer said Carrier Appliance Repair responded the same day and made the repair the next day. The company says the Carrier family has served Chicopee, Holyoke, South Hadley and surrounding communities since 1945, across three generations. Google shows a 4.9-star average from 13 ratings. In a September 2024 review, a customer said Ron fixed a washer, explained the problem thoroughly and saved them hundreds compared with another company's quote. A December 2022 customer described a gas-oven igniter replacement: Ron responded within a day, arrived at the appointed time and completed the repair in 20 minutes. The customer said the $140 total covered the part and actual repair time, and that Ron respected their request to wear a mask in the house. Help also took the form of advice in an October 2025 review. That customer thanked Ron for information that enabled their son to buy a part he planned to replace himself. A February 2024 reviewer praised low prices and fast service, while a July 2025 commenter in r/westernmass recommended Carrier Appliance Repair.
“Carrier Appliance Repair is the best!”
Is the best Appliance repairman I've ever had. A real straight shooter. He responded the same day and made the repair the next day. I highly recommend
Fantastic people here!! They are the best for repairing appliances at reasonable prices. If they can't repair your appliance, they will help you by giving you great information. Thank you, Ron, my son was able to purchase the part and he will replace it.
From the moment I spoke to Ron, he made me feel at ease and confident in his knowledge. He was able to fix the problem with my washer and throughly explained everything. He was able to save me hundreds that another company quoted me. I 100% recommend!!
Grateful to have such an amazing appliance repair guy readily available to help with all of my appliance needs. Low prices, fast service and outstanding repairs. I’d give him 10 stars if they were an option!
We needed a new igniter for a gas oven and my brother-in-law told us that it's a simple job which we could save a bundle on by doing it ourselves. I checked online parts dealers and they all priced the igniter at around $160 which seemed awfully high to me. Also, when it comes to dealing with gas related things, we're more comfortable having a pro do it, so we called Carrier. Ron responded within a day and arrived at the appointed time. He was personable and was respectful of our request that he wear a mask in the house. He completed the job within 20 minutes and charged only for the part and actual time spent on the repair. Our total parts & labor cost was $140. We'll be going with Carrier for any further appliance repair needs
Specializes in
Languages
Ownership
Certified attributes are verified against the public registry. Others are the business's own statement.
2 changes recorded — last scanned Oct 1, 2026.
Midnight and weekend help5.0
Rapid response5.0
Bathroom renovations4.8