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Pool care at Abramo ranges from seasonal openings and cleaning to replacing equipment when it quits. An August 2026 customer described a failed pool motor: Lacey arranged its replacement, and it was installed two days later. The customer also described buying supplies and service from the business for 30 years. Abramo Pool and Spa, based in Burlington, says it has built swimming pools and provided pool service to Burlington and surrounding areas for over 30 years, with above-ground and in-ground pools installed across Massachusetts' North Shore. Google gives the business 4.6 stars from 64 ratings. A May 2026 customer described about five years of pool service, praising managers Mike and Nick and calling the prices fair. In July 2026, another customer praised an above-ground pool package and the delivery crew's care in placing supplies and explaining what needed shelter while installation was still pending. An October 2025 reviewer described two years of pool openings and closings and said the team was responsive and easy to reach. Older customers described installation and help with pool water. In a January 2022 review, a customer praised an in-ground pool installation two years earlier and biweekly seasonal service and cleaning, specifically mentioning Omari's attention to detail. A September 2022 customer said Nick recommended clarifier for milky pool water and that the treatment left the pool clear and usable. Its Massachusetts home improvement contractor registration is active under Abramo Pool and Spa Corporation. Pricing and customer service have also drawn complaints. A June 2026 reviewer disputed a $500 charge for taking off the pool cover, said the company maintained it had done more, and disliked the response when they called. The same reviewer said they were sold the wrong product. A June 2025 customer complained of higher prices for chemicals, equipment and labor, citing a motor priced at $399 against cheaper alternatives. In June 2023, a customer said the crew left without opening the pool because of a broken fence and described a rude follow-up call about the fence and water level. A May 2022 reviewer reported poor communication about a system delayed by a week; the company eventually called, and the system arrived the following week.
wonderful experience with abramo pools, everything was done timely, professionally and service staff went above and beyond! really appreciate all the hard work. pool looks amazing! thank you phil and your wonderful staff!
Earlier this week, my wife Judy worked with Lacey (our pool moter just quit). Lacey scheduled a replacement & it was installed two days later to prevent the water from having an issue!! Thank you Lacey for all your help with this! We have been VERY happy with all the excellent help & support we have received as a 30 year customer, purchasing all our supplies & service from them-they always have the answer & solution to any problem. Thank you again, Judy & George Doble Burlington
I just bought an above ground pool from Abramo. They were so helpful, the pool package had everything I needed and was better than I expected. I considered buying a pool online to save a bit of money but what I ended up with from Abramo was way better than I would have picked out and the delivery was great! The guys came, were very respectful about where they were leaving everything and told me what needed to be sheltered while I wait for the install.
$500 to take the pool cover off. They say they did more but I dont know. Bobby didnt want me with him. So now im stuck figuring it out. I called in but didnt like the reply I got either. But hey for $500 once I learn it I will come do it for the half that for you... or at do the job to your satisfaction Went in today to buy product just do to convenience and he sent me home woth the wrong product most likely intentionally Buyer beware Also the you g lady at the front was talking trash about other customers... etc... How do they stay open and why if they hate the job
I have been using Abramo for service to my pool for about five years now. Managers Mike and Nick go above and beyond every time to provide the best possible experience, They are honest and ethical in their business doing the best thing for the customer without fail and their prices are fair. Their service and professionalism is significantly better than their competitors in the area. They have made a customer for life out of me.
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3 changes recorded — last scanned Sep 30, 2026.