Verified record
Littleton Pools is a family-run in-ground pool company founded in the late 1960s, offering installation, vinyl liner replacement, seasonal opening and closing, equipment repair and ongoing maintenance. Its Massachusetts home improvement contractor license is registry-verified active, and it has been a Better Business Bureau accredited business with an A+ rating since 1998. Recent 2026 reviews describe the crew as knowledgeable, responsive and professional across liner replacements, pump repairs and general upkeep, with customers frequently naming staff by name and praising quick turnaround. A striking number of customers describe multi-decade relationships with the company — in a 2024 review, one customer described being a satisfied client since 1998, and in a 2023 review another described 25 years with the business — a pattern that runs consistently through years of reviews rather than a handful of outliers. One recent review, from July 2026, reported bad customer service without further detail, in contrast to the overwhelmingly positive record around it. Overall, this is a long-established, properly licensed pool contractor with an unusually deep and consistent record of satisfied long-term customers, offering homeowners a strong degree of confidence for both new installations and ongoing pool care.
“Tim and Steve at Littleton Pools had worked together to install the pool originally and now came to remove it. They were incredibly professional, considerate, and thorough.”
“She established Littleton Pool Company with her husband, Herb, in the late 1960's”
We are very happy with our experience working with the Littleton Pool Co. All of the team there are informative, knowledgeable and easy to work with. Many Thanks!!
Very professional outfit!! On time, clean, great communication throughout. Would definitely use again and recommend!
We've had an ongoing customer relationship with Littleton Pool for 42 years. We've had a liner replacement and various upkeep with their assistance over these years. Recently our ancient sand filter began leaking through cracks in the housing formed after 25 years of service. I called and left a message to which Brendan responded that following morning. I sent pics which he reviewed and we agreed the only option was replacement. A team arrived 3 days later and changed out the filter. They were prompt, courteous and cleaned up after the installation. We're very happy with the communication, honesty, advice and quality of work with this pool company!
Bad customer service! One of the worst I ever experienced!
We have been working with Brendan and his team since we moved into our house in 2023. We inherited a pool that has a lot of challenges and Brendan was very helpful in finding solutions that would ensure we could enjoy the pool without breaking the bank. He also installed a beautiful new liner and opens/closes our pool every season. He is extremely knowledgeable, professional, and enjoyable to work with. I would recommend Littleton Pools to anyone and everyone!
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 17, 2026.
Pool installation4.3
Liner replacement4.2
Neglected pool revivals4.1
Weekly pool maintenance3.0
