Alec's Carpet & Upholstery Cleaning LLC

Most carpet cleaners come to your house. Alec's built a plant instead — the company says Alec Houle put up its Abington office and rug-cleaning facility in 1979 specifically so Oriental and area rugs could be washed, dried and groomed under controlled conditions, and that the business has been running since 1970. That shapes what they are good for. Wall-to-wall carpet, stair runners and upholstery get cleaned in the home; Oriental, Persian, antique and hand-knotted rugs get collected and washed at the plant; and there is a seasonal line in outdoor cushion cleaning and storage, plus fabric protection the company says is now PFAS-free. The stated territory runs from Boston and Brookline out through Wellesley, Weston, Dover and Concord, down the South Shore and onto the Cape as far as Chatham and Osterville. The customers who have written describe the fibre-by-fibre approach in matching terms. A May 2026 reviewer with dogs picked them for pet- and family-safe products and said they were "incredibly knowledgeable about different fabric chemistries". A March 2025 customer had furniture and two carpets she expected to throw out, and reported the stains gone and the rugs back to their original colours. Another May 2026 customer had patio cushions and Oriental rugs done in the same visit. Here is the honest caveat, and it is about the paper trail rather than the work: the entire written record is eight reviews, all since March 2025, on a company that says it has been cleaning carpets for more than half a century. One of those eight is not from a homeowner at all — it is a firm that refers work to them. So the 5-star Google average rests on a very small, very new base. The BBB grades the company A+, though it is not a BBB accredited business, and it files the company as trading since 1969 — a year earlier than the company's own founding date. Good call if you have a rug worth taking away and washing properly rather than scrubbing in place. Ask what the plant process involves for your particular rug, and get the pickup and return timing in writing.