Allen Tile
Local business · Haverhill, MA 01832
Verified record
- Not rated by the BBB
Highlights
- Custom showers — its stated tile focus, steam rooms included
- Detail work — reviewers repeatedly credit meticulous finishing
- Since 1991 — thirty-five years in the same trade
- Consistent ratings — Angi 4.7 and Porch 4.6 agree
- One-man crew — reviewers link solo work to longer job durations
- One-star dispute — a decade-old complaint the owner answered at length
- Aging reviews — the rated history runs only through 2023
Thirty-five years in one trade, one pair of hands. Allen Tile has been setting ceramic, porcelain, glass, quarry and natural stone out of 40 Idora Ave in Haverhill since 1991, and the work it advertises hardest is the work other tile setters duck: custom showers and steam rooms. Two directories land in nearly the same place. Angi shows 4.7 stars across 15 reviews, Porch 4.6 across 15 — almost certainly the same body of comments counted twice rather than two independent verdicts. Inside it, one name keeps surfacing: Kevin, working alone, with a fixation on the finishing details other installers skip. The solo part cuts both ways, and reviewers say so themselves. A one-man crew is why the finish reads the way it does; it is also why a bathroom can tie up your house longer than a crewed outfit would need. Get the schedule in writing. There is one dissenting voice — a single one-star review from more than a decade back, which the owner answered at length rather than ignoring. Weigh it as history, not as a live pattern. The rest of the reviewed history, running 2014 through 2023, is consistently positive. What is harder to know is how the shop is running now. None of that review history is recent, so a 4.7 average describes the 2010s more than it describes this year. Small owner-operators often stop collecting reviews once referrals carry them, so this is not a knock — it just means the usual homework matters more here, not less. The right call if you want tile set carefully by the person who will actually be in your house, and you can give the calendar some room. Before booking, ask for a written scope naming the tile and setting materials, a start-and-finish window, and a current certificate of insurance.
Read the comments
Most recent comments
- 5.0Oct 1, 2023
Allen tile did a fantastic job. I am so impressed with the hard work put into this job. The tile looks absolutely gorgeous! All the work that was done was completed to perfection. I was also comfortable leaving Kevin in my home when I was gone which was a huge plus to have someone you can trust. I would recommend Allen tile to anyone.
— Valerie R.View on Angi ↗ - 5.0Sep 1, 2018
Perfectly! I had recently become disabled and was taking my showers in a chair, with only suction cup grab bars to steady myself on. Kevin very kindly worked me into his busy schedule right away. He arrived right on time and, as he always does, got right to work. Kevin was done in the time I figure it would take me to do one. All are exactly where I wanted them and all are rock solid. BTW I had researched grab bars and purchased them myself.
— Richard B.View on Angi ↗ - 5.0Nov 1, 2017
Kevin did a great job with the tile we chose. He paid attention to the little details that make a big difference, like pulling the baseboards and tiling up to the walls and then replacing with new baseboard trim. He installed the new vanity we had chosen and tiled under it, instead of around it as the original builder had done. When there was a gap between our cabinets and the floor he worked with us to select the right shade of trim pieces to make it look finished. Our front door needed a special piece made to overlay the tile which he also did. He even helped repair (replace) a leaky valve for the washing machine in the laundry. Bottom line is we could not have been happier with the job. The only caveat for other readers is that he works alone and you'll need to allow slightly longer for the job than others might quote. You won't regret it if you can budget the time.
— Michael Z.View on Angi ↗ - 5.0Jul 1, 2017
The job was done very well.
— Lisa R.View on Angi ↗ - 5.0Apr 1, 2017
Kevin was a first-rate professional, extremely knowledgeable, a great communicator and meticulous about his work. He takes a great deal of pride in the finished product, and it definitely shows! On top of all of this, he is a really nice person to do business with. I would hire him again in heartbeat to do any tile work in my home.
— Allison V.View on Angi ↗
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Update history
Added 13 new comments, established rating 3.7
- behind the score: One-man crew — reviewers link solo work to longer job durations
What does a hardwood floor cost in Greater Boston?
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Allen Tile. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800