Empire Home Improvement

Empire Home Improvement is a Haverhill general contractor run by Kerlyon "Rocky" Jesus — the kind of outfit people call for a whole-room renovation rather than a single fix: full bathroom remodels, a kitchen redo, floor replacements, storm and fire damage repairs. Its Massachusetts home improvement contractor registration is active, and BBB gives it an A+ grade, though it isn't a BBB-accredited business. Twenty-one reviews run from 2018 to 2025 across eight sources, nearly all five stars — Google shows 5.0 from 23 ratings and HomeAdvisor 5.0 from 35. The specifics repeat across years: in a 2020 review, a customer described a kitchen redo and a new bathroom built onto the back of the house; in a 2021 review, another described a total apartment renovation covering every room, floor, ceiling and walls; a 2020 review recounts porch repairs after fire damage to the floor and side panels; and a May 2025 review lists water-damage repair, a roof replacement, and window/slider-door work handled across multiple projects at one home. Reviewers repeatedly single out Rocky himself — honest, responsive from estimate through completion, and, in a 2023 review, "more reliable than most other contractors I've hired." Two things worth confirming directly. HomeAdvisor's own directory listing flags that the business may not currently be operating, so it's worth checking they're still taking jobs before you get too invested. BuildZoom's directory separately shows a single 1-star rating alongside two now-inactive prior license numbers next to the currently active one — neither is backed by any detail in the written record, but worth asking about if it comes up. For a multi-room renovation or a storm- or fire-damage repair job around Haverhill, the written history is long and consistently positive; just confirm current availability first.