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altE Store sells solar equipment. A 2026 customer said they bought their first solar panel equipment from the company 15 years ago and are now buying a second set to replace it. The company says it has been in business 27 years. A 2023 customer said altE made it possible to DIY a 15kW roof solar panel system, and listed panels, inverters, fast delivery and electrical plan designs among the pros. A 2022 customer said altE helped design and configure a single-panel off-the-grid system for a boathouse. A 2024 customer said Ben designed a system for an off grid cabin and then modified the design. A 2024 customer described a battery install that went wrong: Chris spent time on the phone going through possible solutions, and the customer said that by following his guidance they resolved the BMS issues on all four batteries. A 2024 customer wrote that they went bankrupt sometime that spring, leaving no support for a newly bought off-the-grid system. A 2025 customer wrote that the company was bought out and that there is no warranty on Kilo-vault batteries. A 2024 customer said an online order confirmed by phone was cancelled unless they agreed to pay twice as much. A 2023 customer said they paid over $800 for blueprints of a purchased solar system and the plans were dimensionally wrong.
I bought my first solar panel equipment from this company 15 years ago served me well and now buying my second equipment to replace my old solar panel equipment. Really like this technology for clean energy innovation fully off grid and not to have to worry to pay the electricity bill ever .
Excellent company to work with! Before, during and after the sale! Update! Company was bought out. No warranty on Kilo-vault batteries!
I bought a home solar system in Puerto Rico from AltE and things went great. The salesperson, Blanca, was very knowledgeable and helpful; the equipment was easy to pick up at the warehouse, and system assembly went very smoothly. Prices were comparable to other local vendors (who could not match altE equipment availability). June 2024 they seem to be out of business. Not answering tech support. They developed a battery line which had issues I think: KiloVault. Mine have begun to fail one after another three years after purchase. Most of their operations are permanently closed, but some vestige seems to remain and their website is still up. Approach with caution! They stranded a lot of customers with poorly vetted and defective products.
I bought a $35,000 system from this company, and have been trying unsuccessfully for over a month to have them return my call to answer a question I have on a particular function. I have left detailed messages with the phone receptionist at least four times. Please shop somewhere else
Maravillosa atención por parte de la señorita blanca pesaturo.gran fiasco q decepción una vendedora de nombre Sonia.hoy necesite otro equipo de out Back y aún estoy esperando q me comunique con alguien q me pueda enviar el producto después de 12 h.q lastima tan buen proveedor q ha sido su tienda
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1 change recorded — last scanned Oct 9, 2026.
52 years in business3.6
Handles the Mass Save program paperwork3.3
State-verified electrician licenseNot yet rated