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A July 2025 customer described serious problems with Alternative Weatherization's window installation: a picture window they said was too small, crooked and bowing, side windows that would not close, water dripping through unsealed spots and a rotted sill. The customer also said calls went unanswered and wrote, “I am going to court.” Alternative Weatherization is based in Fall River. Its website says it has more than 15 years of experience and relationships with Mass Save sponsors, is insured and will contact prospective customers by the next business day. Its Massachusetts home improvement contractor registration is active. Other customers described successful work. In November 2024, a homeowner said insulation improved comfort and had already reduced their energy bill. They praised the team's punctuality, explanations and cleanup, and said their questions were answered patiently. A July 2024 reviewer named Josh and his crew, saying they arrived on schedule, took care inside the house and answered questions with understandable explanations. In January 2023, another customer described an all-day job and said Carlos still took time afterward to explain the work and answer questions. A January 2026 customer praised the team's work and cleanup. The Herald News reports a settlement agreement under which the company and its owner, Timothy Cabral, will pay restitution and penalties to resolve two attorney-general citations for untimely wage payments and inaccurate records. Separately, the Better Business Bureau lists an A grade and two complaints. Google lists a 4.9-star average from 79 ratings.
“According to a settlement agreement, Alternative Weatherization, Inc. and its owner, Timothy Cabral, will pay restitution and penalties to resolve two citations from the attorney general's office for failure to make timely payment of wages and failure to keep accurate records.”
They did an absolutely incredible job for our home. Professional, hardworking, and cleaned up after themselves perfectly.
Put in picture window too small it’s crooked bowing down in middle, side windows won’t close and are crooked because the middle is boeing down . Water is dripping in unsealed spots outside . Tub calking all around it. Put in rotted chewed up sill . Unfortunately I’m a senior and my husband has passed they totally took advantage of me. Not returning phone calls ect. I’ve owned my home for over 25 years. They have destroyed the value and I am going to court. They refuse to return my phone call . Do not trust them
Excellent Insulation Job! I recently had my home insulated, and I couldn’t be happier with the results! The team was professional, knowledgeable, and efficient from start to finish. They arrived on time, explained the entire process in detail, and answered all of my questions patiently. The quality of their work was top-notch, and they left the space clean and tidy afterward. Not only has the insulation made a noticeable difference in keeping my home comfortable, but I’ve also already seen savings on my energy bill! It’s clear they used high-quality materials and paid attention to every detail. I highly recommend this company to anyone looking for insulation services. They exceeded my expectations in every way, and I’ll definitely use them again for future projects. Fantastic work! They added this opening to insulate my room. I love it!
Josh and his crew were excellent! They arrived promptly at the scheduled time. Took great care within our house and were very professional throughout the time spent in our home. Clean up was very good. All questions were addressed with easily understandable explanations. I would highlyJosh and his team to any perspective customer.
Very happy with my experience! They arrived right at the beginning of the time window I was given and were very professional. It was an all day job and Carlos still took the time afterwards to explain everything they did and answer my questions. Highly recommend!
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2 changes recorded — last scanned Oct 1, 2026.
