Amazing Flooring

Amazing Flooring is Bobby's Malden-based flooring business, with a written record that splits into two distinct periods. From 2019 through 2021, Thumbtack reviews consistently describe fast turnarounds and careful work: carpet removal completed within hours of a quote, wall-to-wall carpet pulled from multiple rooms with new hardwood delivered, installed and refinished within a week, and a hand-mixed custom stain blend described as 'impeccably done.' Thumbtack separately shows a 4.9-star rating from 120 reviews and marked the business a Top Pro for 2019–2022, alongside a background check and a stated 10 years in business. The most recent independent account tells a different story. In an August 2023 Google review, a customer described Bobby as polite before the contract and payment were secured, but aggressive and unwilling to listen once the work began, calling the overall experience unprofessional and saying they wouldn't recommend him. So the picture is genuinely mixed: a strong multi-year record of competent, well-priced carpet and hardwood work on Thumbtack, set against a specific, more recent complaint about how the owner behaved on the job once payment was in hand. With few independent written accounts overall — six on file, most several years old — it's worth talking directly about expectations and getting terms in writing before work starts, and asking for recent references given the gap in reviews since 2021.