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Typical Greater Boston range for this kind of work, from regional averages — not a quote from Floors By Kim. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$6,000 – $9,600
Typical flooring project around $7,800
Floors By Kim is a Malden hardwood specialist homeowners hire to rescue old floors rather than replace them. Reviewers name Kim as the person who visits the house, measures, quotes and advises on finishes, working with a small crew; a 2025 reviewer named Mike as the craftsman who sanded and stained their family-room floor and returned over the following two days to apply polyurethane. Most of the work homeowners describe is refinishing, often on floors another contractor might have written off. In a 2022 review, a homeowner said their 120-year-old floors had been through animal stains and glued vinyl before Kim brought them back; another 2022 reviewer said the wood in their 200-year-old home looked worn enough that they had expected to replace it. A 2021 reviewer described floors in a house previously occupied by hoarders — stained, smelling, and with no finish left — made to shine again. Installation and stair work appear alongside the refinishing. A 2021 reviewer had wide-plank reclaimed wood installed and existing floors refinished on an expedited schedule; another that year had hardwood fitted into a hallway with difficult angles and a curve around the staircase. A 2025 reviewer replaced every tread and riser on a staircase they believed was over 100 years old, and another 2025 reviewer said the crew built a new banister and railings. Custom inlay, subfloor repair and carpet tear-out each turn up in reviews from 2021 and 2022. Price and clean-up come up repeatedly. A 2024 reviewer who had about 1,500 square feet of red oak refinished to natural said competing quotes were similar but used lower-quality materials, and that they had never seen a contractor leave a place so clean. Speed belongs to the same picture: a 2021 reviewer needed floors repaired by 1 September and went from estimate to finished job in under two weeks. What is worth asking about is availability and the ratings that carry no comment. A 2021 reviewer described Kim's calendar as already fully booked and said she worked them in, so ask early about start dates. One 2021 reviewer also reported a small flaw in a large room after refinishing, and said staff came back quickly and corrected it with no back-and-forth — follow-through worth confirming is still the practice. And while the written reviews are all five stars, Google's 4.9 average across 39 ratings means a few people rated lower without saying why. Floors By Kim suits the owner of an older Greater Boston home who wants existing hardwood saved, stairs included, and who can book around a busy schedule. Ask for proof of insurance, and get the stain and finish plan in writing before the crew starts.
This was our second project with Kim and her team! Kim is incredibly fair, professional and and goes above and beyond. Our stairs where in major need of an overhaul…we think they where over 100 years old and unfortunately not salvageable from years of abuse. We replaced all of the treads and risers. Since we couldn’t leave the house for the work, Kim prefinished the treads for us which made life much easier. As they got into the job they realized it would be better to reinforce some of the old framing. While many contractors would have rushed through, Kim’s team took the time to make sure the job was done right. Thanks again Kim!
Floors By Kim did a wonderful job on our original third floor hardwood. Kim arrived quickly and brought legitimate expertise, easily identifying the type of floors and the pros and cons of each treatment type. Would absolutely recommend to anyone looking to get any flooring refinished, including removing paint
Kim was very helpful planning and organizing the refinishing of our family room floor. She booked the movers to remove the furniture from the room and to replace it after the refinishing was completed. When the room was clear, Mike and his assistant sanded and stained the floor. Mike returned the following two days to put to apply the polyurethane. The floor looks beautiful. Kim and her staff are professional, thoughtful and knowledgeable. They are like a well-tuned orchestra. I look forward to working with them again in the near future.
Had both my condo floors and stairs redone. The workmanship is amazing and the team was very communicative thru the entire process!
If you want quality workmanship, look no further! Kim and her team installed hardwood floors and stair treads in our home and they look absolutely beautiful. The entire process was handled with professionalism and attention to detail. It’s refreshing to work with a team that takes such pride in their work and delivers exactly what they promise! Thank you Kim and Mike!
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Added 36 new comments, added 50 new photos, established rating 2.6