American Discount Oil sells heating oil and propane. The company says it has been in business for 38 years, and its website names Easthampton, Chicopee, Springfield and Palmer as its service area. A 2025 customer said Jessica, who answered the phone, helped them right away when their regular oil company would not, and that Jerry, the oil delivery guy, was friendly. That 2025 customer also said the prompt delivery meant they did not need a pilot relight. A 2025 customer said an oil order never arrived after a week of waiting, that no one told them, and that when they called they were asked to take a photo and send it. A 2025 customer said their delivery was short nearly 40 gallons when a professional measured it, and that the ticket did not show the truck's starting and ending gallons. A 2026 customer said the company was incredibly rude over the phone.
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Checked Oct 13, 12:45 PM
Most homes have a 275-gallon tank, and a delivery usually fills whatever is left in it — so pick how many gallons you need. The total is before any fees or taxes.
Estimated total
$1,595.00
275 gal at $5.800, before fees
Go elsewhere if you actually want your heating to work. Incredibly rude over the phone
I know for a fact their shorting me. I will not order here again. Their not giving me the amount I order and their slips arent even legitimate. They don't have the trucks starting gallons and ending gallons after pumping into your tank. All the ticket says is they pumped x amount of gallons. I also know your shorting me because there's a huge deficit every time and I ordered from you taking pictures of the meter and then I finally used a yard stick and had a professional measure it. It was short nearly 40 gallons of my delivery. Never again. They also hide their name under 3 different companies. If you order from here a truck from pioneer valley will show up. This is how their getting away with it.
My experience with this company has been nothing but fabulous. Jessica answering the phone was more than pleasant and helped me out immediately when my regular oil company told me they wouldn't. Jerry the oil delivery guy was super nice and friendly. They only charge 45.00 dollars for a pilot relight witch I did not need thanks to there prompt delivery, when they knew I was was sitting on the empty line. Williams oil charges 125.00 for a relight witch is criminal, especially when people are struggling just to keep oil in their tanks. My new oil company and I couldn't be happier.
Bad services. I ordered oil but I did not receive the oil order. I waited for a week and no one informed me and when I called today they asked me to take a photo and send it. I cannot use hot water because of this company. If they are missing any information they need to call me and inform me or get information
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1 change recorded — last scanned Oct 4, 2026.