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AMERICAN GLASS & WINDOW describes its glass shop as installing, repairing and replacing glass from shower doors and windows to windshields and storefronts, and says it has been in business 42 years. A 2025 customer said they dropped off 3 windows for repair, that the windows had to be sent off and took some time because of a backlog, and that Sean kept them posted on when they could collect. That 2025 customer said the windows looked great. A 2025 customer said they dropped their car at the wrong location for a windshield replacement and the Skowhegan team figured out how to still get the service completed. A 2023 customer said George guaranteed his work and would repair rock chips free of charge. A 2026 customer said a new windshield on their Forester came back with wavy top molding, a broken corner molding patched with black caulking, and pieces of glass inside the car. On a return visit the molding was replaced and a new appointment was made to replace the windshield, but that customer said the car was not vacuumed under the floor mats or in the dash vents. A 2024 customer said a window-measuring appointment at their house was called off 45 minutes beforehand, and the rescheduled visit was called off after the appointed time had passed. A 2022 customer who needed 5 house windows replaced said the company came out twice, then at least a month passed without word, and only when the customer called did they say they could not do the work. A 2023 customer said a windshield repair left putty on the windshield and its interior lining, and glass shards and dust throughout the front of the car. A 2025 customer who was satisfied so far with a windshield replacement said an employee made disparaging remarks about Chinese drivers while they picked up their truck.
I got a new windshield put on my Forester and when I got home I noticed how uneven the top black plastic was, how it had lots of waves in it on each side. Then I discovered that they broke the corner molding and tried to “fix “ it with black caulking. Inside my car the windshield, and dash had white dusty stuff and tiny pieces of glass and I found bigger glass chunks on my seat, the floor etc. I called to bring this up and they said that they couldn’t fix the waves in the molding and they they would never use caulking to fix molding. I brought is back the next morning and they all of a sudden had the right molding. I asked them to vacuum the front area of my because there was glass still. He replaced the molding and “vacuumed”, they agreed to make a new appointment to replace the windshield. Which I do appreciate 👍🏻 when I got in my car to leave I noticed that they didn’t even vacuum under the floor mats, dash vents and didn’t clean the windshield. 😖 I am just really surprised by all of this from a local business and that I didn’t get an apology or a “we messed up” from them. I hope the replacement looks even and I don’t have to vacuum and wipe down my car afterwards.
5 Plus Stars. Exceptional Customer Service. Quality work. Goes above and beyond. Highly recommend. I needed two pieces of glass to go on the white wicker bureaus that my Mom bought me when I was 6 years old, that had been recently restored but missing the original glass. Good old fashioned Customer Service is hard to find these days but I found it at American Glass. Extremely satisfied.
Sean at American glass in skowhegan amazing guy great service and great customer service
Sean and the team at Skowhegan are awesome. We dropped off 3 windows for repair. They had to be sent off and due to the backlog they took some time, but Sean was on it. He kept us posted and was very clear about when we could collect. The windows look great and we will definitely use this service again.
Staff was amazing. Shawn was so helpful and completely outstanding.His customer service comforted and welcomed me. They went above and beyond. Thank you
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2 changes recorded — last scanned Oct 30, 2026.
Typical Maine range for this kind of work, from regional averages — not a quote from AMERICAN GLASS & WINDOW, LLC. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$3,600 – $9,900
Typical exterior project around $6,750
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