Andresa Cleaning

Twenty-five people have rated Andresa Cleaning on Google, averaging 4.9 — but the more telling number is how many of them are on their third or fifth year. One 2024 customer wrote that the crew had been cleaning their 3,500-square-foot house for years; another, that same summer, said the team had worked with them for a number of years and stayed flexible when plans shifted. The business is based in Framingham and, by its own account, runs recurring, deep, move-in and move-out, Airbnb, commercial and restaurant cleaning out through MetroWest and the inner suburbs — Natick, Waltham, Watertown, Wellesley, Belmont, Cambridge, Arlington, Somerville and a dozen more. The website speaks in the owner's own first person but never gives a name. Customers fill that gap themselves, writing about Andresa and her team by name in nearly every review. What they describe is a small, owner-present crew rather than a dispatched franchise. Punctuality is the line that keeps repeating — prompt, efficient, on time, said again in a February 2026 review. Trust is the second one. A 2025 customer wrote that she had come through a neighbor's referral, trusted Andresa completely in her home, and noticed her pets stayed calm around the crew after a previous company had left her dog terrified. A 2025 whole-house clean was credited with bringing windows and floors back to like-new at rates the customer called fair. In 2024, a move-out clean on a messy house was finished quickly with 'after' photos sent through; another 2024 customer got weekend help at short notice from a team that drove a long way to do it. The one dissent is worth reading before booking. A 2022 three-star review said a $400 clean left only the bathrooms deeply done, with the oven and fridge — both paid for — not touched at all, and that the remedy offered was to do them free on the next visit. The same customer described the owner's husband as rude and disrespectful when she disagreed. It is the lone complaint among reviews spanning 2021 to 2026, and it is four years old, but it is specific about both the scope and the response to being challenged. The practical read: a sensible call for a recurring household clean or a deadline-driven move-out in the Framingham–Natick–Waltham belt, where the same person is likely to be in your home each visit. Before the first clean, put the scope in writing — appliance interiors especially — and settle up front what happens if something on the list gets missed.