DS General Services Corp.

The newest review on DS General Services Corp.'s page, from August 2026, describes a home that had sat neglected for nearly 20 years — new hardwood floors in six bedrooms, the main living area sanded and re-stained, the whole interior repainted. It's the kind of job Welhington Da Silva's Framingham crew keeps landing: not a single-room touch-up but a full reset, and the same homeowners tend to call him back. A customer writing in July 2026 says this was their third project with him — this time a basement renovation — and that he 'once again exceeded our expectations.' That repeat-business pattern runs through six years of reviews — 58 in total across six platforms since 2020. Houzz shows a 4.9-star average from 29 ratings, and Angi and HomeAdvisor each show 4.9 from 271 (the same reviews mirrored across both sites). The specifics repeat too: full bathroom rebuilds with new plumbing and electrical, a garage addition that also picked up new windows, a new roof and exterior paint, a kitchen renovation paired with new flooring, and — the single most-cited job — hardwood floor sanding, refinishing and installation. A 2025 Houzz review flagged one screened-porch project running past schedule, but blamed the weather rather than the crew. Not every account matches that pattern. BuildZoom carries only two ratings, both critical: a 2020 review described a crew arriving seven hours late on the second day of a job, with blunt, rude phone manners (while still praising the sanding work itself), and a 2021 review reported real dissatisfaction with an interior-painting job — paint left on outlet covers and trim, and whole sections of wall skipped. That's the entire reason BuildZoom's average sits at 2.0 while Houzz, Angi and HomeAdvisor each read 4.9. A 2023 review from a customer who'd used the company twice before, and been pleased both times, gave three stars on a third job — refinishing three floors, two parquet and one hardwood covered in carpet. The company's Massachusetts Home Improvement Contractor registration (HIC #196108) is active and registered directly to DS General Services Corp., and the Better Business Bureau lists it as accredited with an A+ grade. Its BBB profile also lists office cleaning and maid services alongside the renovation work, though none of the reviews on file describe a cleaning job — what homeowners actually write about is floors, bathrooms, additions and paint. For a floor-refinishing job or a multi-room renovation, the track record is deep and consistent; for a paint-only job, it's worth asking directly about finish quality given the one specific 2021 complaint on that front.