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Andrews Oil & Gas Services calls itself a full-service heating and cooling company focused on annual maintenance, repairs, installations and conversions, and its BBB profile lists fuel oil deliveries among its services. A 2026 customer whose steam radiators were clanging and spewing muddy water said they got a same-day appointment, and Jeff showed up early and diagnosed and fixed the problems. A 2025 customer said Jeff fixed a central AC unit promptly after a wait of a few days. A 2024 customer described a central air installation that ran over four days, with the company keeping them informed along the way. A 2022 customer said the company converted their house from oil to natural gas, put down floor coverings and cleaned up after each day. A 2023 customer with a water heater emergency said the company picked up the replacement part, then went back for the missing half the next day and had it installed. A 2021 customer who used the company for oil delivery, maintenance and repairs said oil delivery was always prompt. A 2022 customer said the company overfilled their tank, oil poured into the basement, and the cleanup took almost six hours. A 2024 customer said six visits over more than a month did not fix their boiler, and a new provider later found the problem was somewhere else. A 2023 customer said they were charged for a visit despite a service agreement and called the owner rude; that customer's update says the company later refunded the charge. A 2023 customer said a crew arrived with the wrong part for a boiler blower and then quoted a whole new boiler, while another company replaced just the blower. A recent customer complained that only one technician was working on July 3rd during a second 100-degree day. Google shows 4.3 stars from 37 ratings, and its BBB page shows an A+ grade. It holds an active Connecticut S1 heating and cooling contractor licence, HTG.0385875-S1, held by Andrews Oil Co.
They have one technician working on July 3rd on the 2nd 100 degree day in a row. They should get out of the cooling business.
My steam radiators started clanging loudly & spewing muddy water. I was surprised & relieved to get a service appointment the same day during this long spell of frigid weather with more to come. Jeff showed up early & quickly diagnosed & fixed the problems. Impressive knowledge & skill & he didn't mind answering all my questions & explained everything very clearly.
I just had Andrews oil out to service my central AC unit . The technician, Jeff was very polite , knowledgeable of the problem and fixed it promptly. I haven’t had to use Andrews for awhile , had to wait a few days, but that was ok as they are trustworthy company and I wouldn’t feel comfortable with any other!! I give them 5 stars !!
Andrews Oil & Gas was the company I chose for our central air installation. I'm happy and cool. They offered a very competitive price, answered all my questions and did a great job installing. I would recommend them and they did a good job cleaning up as well. It was a big job over 4 days and they kept us informed along the way. The electrical contractor Matthews Electric LLC they use is fantastic as well. It was the hottest days of the year so far with real feel temps of 105. The system cooled our entire home off in about 2 hours from 96 degrees and too much humidity. It's now freezing and the units are whisper quiet inside and outside. I keep watching my electric meter and I'm extremely surprised how much it has not moved. They chose great equipment that qualified for EnergizeCT programs. If you have thought about getting central air just do it this is life changing.
A horrible experience. We have problems with our boiler for more than a month; 6 visits, many parts were changed, multiple charges. A week ago a Bosch representative came and did some work, but today it became actually worse. Right now it is freezing and the boiler stopped working at all. When we called them and asked to contact Bosch again and have the same technician from the last visit to come the same day to check, they said we have to wait 3 days until next week. When we kept insisting they told us we "harass" them and they do not want to deal with us anymore. Easy that way, it is our problem, start over , deal with it, live in a cold house - not their problem. Do not expect professional service and help from them. Update from April 2024. As Andrew's advised us the last time we spoke in January to "go somewhere else and not bother them anymore", so we did. that was a "blessing in disguise", the new providers turned out to be much more professional and very friendly, cordial - no comparison! in all respects. They did find the problem. It turned out the parts Andrews changed and charged us $2500 total were not that necessary to change, and the problem was somewhere else!.. lack of knowledge and expertise, and on top of that lack of humanity. I guess the conclusion is obvious. if you want a bad unprofessional service and them yelling at you - they are your choice.
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1 change recorded — last scanned Oct 8, 2026.
Typical Connecticut range for this kind of work, from regional averages — not a quote from Andrews Oil and Gas Services, Inc.. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,700 – $10,700
Typical HVAC project around $7,700
