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AnnRuel Home Inspections is a home inspection business whose own website lists a service area running from Albion, Augusta and Auburn to Bangor, Caribou and Cape Elizabeth. On its Better Business Bureau page, the business describes its work as complete home inspections plus small commercial building, radon, air quality, plumbing and mobile home inspections. That BBB page carries an A+ grade. A recent customer said the inspector was unable to flip a switch to turn on the furnace and finish inspecting it, and called the septic system a failure when he could not get his camera through. That customer wrote that two other septic companies got their cameras through with no trouble and that the system is functioning. A 2022 customer said Jim got them into his schedule within the same week as their call and sent three versions of the same information until their lender was satisfied, at no additional cost. When the lender came back with a water request two weeks later, that 2022 customer said Jim helped over the phone for two hours, came out to the house the very next day and completed the job, charging only for the work at the house and the lab cost. A 2022 reviewer wrote that after another inspector/engineer cancelled, Jim fit them in the very next day and called a few hours after the inspection to make sure the report had arrived by email. In a 2023 review, a customer said Jim gave the bank the last paperwork detail it wanted, about a stain under the furnace, after a few construction companies had ghosted the family.
Inspector was unable to flip a switch to turn on the furnace and complete inspection of said furnace! He also called the septic system a FAILURE when unable to get his camera through which was NOT true. Two other septic companies got their cameras through with no trouble. There was no blockage and system is functioning. So calling it a failure is false and misleading. I would not recommend them.
Now I know people will most likely pass over what has to be said here. Yet I feel it should be said for all to know. Me and my family had been going through a bit of a secret hell. The housing market has made it to the point that banks would rather let the house stay empty and decrepit. Than helping families move in with so many hurdles. Ones that the first time home buyer courses did not teach my family. The bank not only gave my family issues. but they even gave this wonderful company a run for their money too. Jim came in like a super hero at the last possible moment of near all hope lost. to give the bank the last detail they wanted to accept us as homeowners. My family had gone through a few construction companies. To get the simple paper work detail of why there was a stain under the furnace. But they all ghosted my family. Not only is Jim's work backed up to the nines. He knows what he is doing and I can see he takes value in his work. He also values in making sure not only his company, But that maine prospers and grows because of people like him. I may never move again and need his services for that. But you will not be disappointed. If you are looking for a company that still cares about you. Cares about your home, their job, and their integrity. This is the one you want. 10/10 would subscribe again. So should all of you. (personal note)- Thank you for creating a business that knows what they are doing. But have that strong heart that is sorely lacking in our world.
Helped us look at multiple homes in the house buying process, provided lots of good information. I had lots of questions and was probably a little distracting but they always took the time to address my questions and explain everything. 100% would recommend this company to others.
Great experience and will recommend to every in the market for home inspections! Jim, was very responsive and got us in to his tight schedule within the same week as our call. After providing the water test and lab drop off that we requested, our lender started having last minute request on how they wanted documents formatted. Jim, took the time to work with me and sent me three version of the same information until the lender was satisfied at no additional cost to me. Two weeks later our lender came back to us requesting we have our original home inspector come back and treat our water and have if retested for something that was already within EPA standards. I called Jim and he started working with me to find cost effective solutions to resolve our issue in our home. After two hours of over the phone help he came out to the house the very next day and completed the job. Then he only charged us for the work at the house and the lab cost. Not only is his work well done but he is just a great human being!
Exceptional service!! Not only was Jim super friendly but he got the job done the day after I called him. I am super impressed. After having another inspector/engineer cancel on me I called Jim and he fit me into his schedule the very next day! He even called me a few hours after performing the inspection to make sure I received the report in my email. I am beyond happy with this company and would highly recommend :)
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2 changes recorded — last scanned Oct 30, 2026.
Typical Maine range for this kind of work, from regional averages — not a quote from AnnRuel Home Inspections. Use it to sanity-check bids, then get the real number in writing.
Firms price in size tiers, not per foot — pick the bracket.
Estimated range
$480 – $680
Typical inspection around $580