Appliance Repair Center of Maine

Appliance Repair Center of Maine is an appliance repair service, and the company says on its website that it serves clients in Maine, New Hampshire, Massachusetts, Texas, and Oklahoma. On Google it holds 4.7 stars from 157 ratings. A customer said Chris Steele of the company made contact before arriving to avoid an unnecessary service charge on a non-warranty refrigerator problem, then researched the problem and patiently explained the solutions. A customer said Jennifer in the office walked them through the Maine Limited Liability Law so the manufacturer would cover the repair of an 18-month-old fridge, and suggested recording the fridge's sound so the tech could hear an intermittent problem. A customer described Justin, their technician, as professional and skilled. One recent account went badly. That customer said the company had been called out four times for the same issue, that the technician tracked dirt through the house, that insulation removed from the dishwasher was never put back, and that the anti-tip screws were never reinstalled, so the unit flipped forward and dumped its contents on the floor. The customer said the dishwasher still did not work. The BBB grades the company B- and lists one complaint. Samsung's news site, news.samsung.com, has listed Christopher Steele and Rogel Negron of Appliance Repair Center of Maine as third-place finishers.