Verified record
Armor Shield Exteriors is a roofing company in Oakville; on its BBB page it describes itself as offering roofing repair and replacement to residential and commercial properties throughout Western Connecticut. A 2022 reviewer said Armor Shield Roofing out of Oakville, CT completed a residential roofing project in 1 day at a reasonable price. A 2021 customer said the team arrived at 7:45 AM, finished the roof and the cleanup by 6:30 PM, and put the customer's solar lights back in place around the house. A 2021 customer said a roof replacement, including new plywood, was completed in 2 days. A 2023 customer thanked Dave Usdan for keeping them informed through the process, especially with the insurance company. The trouble comes later. A 2024 customer said a roof the company replaced two years earlier had been leaking, and that after someone from the company came out and said he would do the repair, the company never answered their phone calls. A 2024 customer whose roof the company replaced in 2000 said they were twice told someone would call back about a leak, never heard a word, and had someone else repair it. In 2024, a subcontractor wrote that the company did not want to pay for work already done on a job in Stratford. A 2025 reviewer wrote that the company took an $11,000 insurance check from the reviewer's sister-in-law over a year earlier and never came to complete the job, and that the owner went silent when a refund was asked for. Connecticut lists its home improvement contractor registration, HIC.0639402, held by Armor Shield Exteriors LLC, as inactive due to non-renewal.
Typical your area range for this kind of work, from regional averages — not a quote from Armor Shield Exteriors. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$4,000 – $11,000
Typical exterior project around $7,500
Shady business tactics. Taking advantage of my sister in law. Took an $11,000 insurance check over a year ago and never came to complete the job. Owner has nothing but excuses and when a refund was asked for, went silent. Not responding to phone calls or texts. House has been leaking for over a year doing more damage the whole time. If you’re going to use them, I would suggest withholding payment until the job is done.
Only rush to take money, I signed the over amount and they don’t refund, stealing my money. Be careful with their business
I had my roof replaced two years ago It has been leaking For a while now. Every time I have called them to send somebody out to look at the leaking roof Nobody called Me back. I eventually got somebody to come out and look at it from this company and he said he would do the repair, but they had never answered my phone calls since then. My roof leaks during heavy windy rains. Do not use them Because if your roof leaks, they will not come and repair it
I am a subcontractor who did a job on July 9, 2024 at 1283 North Av Stratford CT, for this company I thought they were a serious company but no!! They are irresponsible, they don't want to pay me for the work I already did. When I call them they don't answer, I hope they call me to pay me.
My roof was replaced in 2000 by this company. I experienced a leak And called in for a repair on Monday Aug 19, 2024. I was told someone would call me back….I waited a week and called again. I was told someone would get back to me again. Never heard a word! I ended up calling someone else who came right away and repaired the leak for me. Interesting point…….*The work done in 2000 was an “insurance claim” and boy, did they come running to get that job! Very disappointed in the non- response this time. Would not recommend this company to anyone. I had to hit a star in order to get this to post….I don’t believe they deserve a star.
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1 change recorded — last scanned Oct 13, 2026.
One-day roof replacements5.0
Two-day roof replacement, finished as promised5.0
Deck builds5.0
Same-day leak patch4.9