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A recent Google customer says Augusta Natural Gas does a great job servicing their boiler, and that when the house had a water leak they got there within the hour, made the repair and got the water back going. A recent customer who asked for a quote to replace a system said the company was honest about the options and advised keeping the current system until it needed to be replaced. A 2025 customer whose hot water heater went out said that 15 minutes after a callback someone was on his way, and that Miles, Dan and Nolan had a new hybrid hot water heater installed within 3 hours; that customer named Miles as the owner. A 2025 customer said the company converted their oil furnace to gas after the oil company shut it off, and did a quick emergency replacement on a Rinnai in their carriage house. A 2025 customer said the crew installed a 50 gallon heat pump water heater, put down ram board to protect the floors and arrived as scheduled. A 2023 customer said that after they called Dwayne, the company came out the next day with a reasonable quote and returned early the next day to install the parts and a couple of corroded valves; that customer named the technicians as Mat and Art. A 2025 Reddit commenter wrote that "Augusta Natural Gas does quality work." A 2024 Reddit commenter called the company very good and said they could help with the heat pump portion. A recent customer said the company would not consider installing a heat pump hot water heater and baseboard radiators in a new construction because the customer already had the equipment in hand. A 2022 reviewer who woke to no heat said the company told them to go elsewhere and hung up after they said they were unhappy with earlier work. A 2022 reviewer said the company cleaned their natural gas system, that they had four issues with it afterward, and that the company refused to come back to fix the furnace. A 2022 reviewer said the company would not visit to check a furnace after a power surge, after three calls. Ralph E. Folsom's Maine licence, MS10008270, is active on the state registry.
“Augusta Natural Gas does quality work.”
“Augusta Natural Gas is very good. They can help with the heat pump portion.”
Very pleased with the professionalism and transparency. I requested a quote to replace a system, and they were honest with my options and their advice to ultimately keep my current system until it needed to be replaced. 10 out of 10 would recommend.
I called to ask about having a heat pump hot water heater and baseboard radiators installed as part of a new construction, and they would not even consider doing the work because I already had the equipment in hand.
They do a great job servicing my boiler. But, the reason I’m leaving this review is we had a water leak in the house and they were able to get here within the hour and make the repair and get the water back going. The tech was great to deal with and was an all around good dude. .
My hot water heater went out on a Monday. I figured I'd buy one from Home Depot, and have their "expert installers" put it in for me. After being jerked around by them for 4 days, I called around again and reached Augusta Natural Gas. I didn't realize they did plumbing until I went onto the Efficiency Maine website and saw them listed. I called, a person actually picked up. She said she was going to see if a technician would be able to come out and take a look. 15 minutes later she called back and said someone was on his way. Miles, Dan and Nolan showed up, and had a new hybrid hot water heater installed within 3 hours! Dan and Nolan cleaned everything up, took away the old water heater, and were super professional and polite. They answered my questions and were a pleasure to do business with! Miles, the owner, gave us us an amazing quote as well. I highly recommend them!
I have worked with these guys for a few years now. My oil furnace was shut off by the oil company during a yearly check. It had to be replaced (November into December) and then oil company took days just to get me a quote for a new furnace. I contacted ANG and the guys acted quick converted me to gas and got my house warm again. They also did a quick emergency replacement on Rinnai in my Carriage House.
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1 change recorded — last scanned Oct 29, 2026.
Typical your area range for this kind of work, from regional averages — not a quote from Augusta Natural Gas. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
