Aya's Shinetime Cleaning

First visit today by Aya's Shinetime Cleaning and I couldn't be happier. The guys arrived on time, came in and got right to work, and did a great job! I'm going to look forward to using Aya's Shinetime for a long time!

Aya and her team did an amazing job cleaning my house before a party we hosted. Everything was left spic and span and all the members of her team were so kind and friendly! I loved her work and cannot recommend her enough!

I cannot say enough good of the job that Aya did for me back in June. She does outstanding work and I am looking forward to working with her again. If you have the opportunity, I highly suggest that you contact her for organizing and/or cleaning.

I recently hired Aya’s Shinetime Cleaning for a "deep clean" of my home, and I am deeply disappointed with the service provided. Despite their "satisfaction guarantee" and promise to return within 48 hours, they failed to uphold this commitment. Their attention to detail was severely lacking, with corners neglected and surfaces poorly cleaned. For instance, the kitchen countertops were left dirty with crumbs, they left dog hair on the staircase, and the master bedroom had no vacuum lines in the carpet to indicate it had been vacuumed. When I reached out to Aya to express my dissatisfaction, she told me that the team "accidentally missed some spots" because the house had not been recently cleaned. Huh? Isn't that why someone hires a service to conduct a deep clean?? Instead of providing me with the satisfaction guarantee and returning WITHIN 48 hours - she simply charged my credit card for the full amount despite my sharing my dissatisfaction and sending numerous photos and videos to Aya depicting the issues. Overall, I do not recommend Aya’s Shinetime Cleaning to anyone looking for a thorough and reliable cleaning service. Their “deep clean” did not even compare to what my previous cleaner did during a regular clean. Their failure to honor their satisfaction guarantee has left me extremely frustrated and dissatisfied.

Very good company I tried them once and they did great work i I’m going to hire them to clean my apartment once a month