Ayotte & King for Tile

Ayotte & King for Tile is a Chicopee, Massachusetts flooring and tile contractor that has operated as a union shop since 1963, family-owned and now run by second-generation owner Cynthia King. The business focuses on commercial and institutional flooring and tile work — installing tile, ceramic, wood, and carpet through a design showroom that works with architects, designers, and general contractors — rather than typical residential house calls. It holds a Massachusetts Women Business Enterprise certification, verified active through October 2026. One important fact to know: the company's Massachusetts home improvement contractor registration is registry-verified expired. The written review record is also thin and dated — three Google reviews from 2018, mixed in tone. Two praised the showroom and product quality, calling the staff well-informed and the products top-of-the-line, while one called the company terrible to work with, without further detail. Google shows a 4.4-star average from 8 ratings overall. Public records also show a 1993 OSHA inspection at a Feeding Hills facility that resulted in seven citations and a modest combined penalty of $675 — a decades-old finding, not a recent or ongoing issue. Given the expired license, the dated review record, and the company's commercial focus, a homeowner considering Ayotte & King for a residential project should confirm current licensing directly and ask whether the company still takes on residential work at all.