Bartlett Tree Experts

Scott’s crew did a fast and professional job getting rid of dead limbs and were very pleasant to work with.

Clear estimate, Talented crew, spotless clean up

Bartlett used to be a fair, reliable and legitimate arborist. No longer! As a long-term customer, here are two examples of their rising prices and declining service from Chicago. 1) Last year we asked for an estimate to trim three ornamental fruit trees in our private yard. The quote came back with a whopping 48% increase from two years earlier. When I asked the Bartlett arborist about it, he gave some gobbledygook non-response and basically said 'take-it-or-leave-it.' 2) This past weekend, in a common area managed by our HOA, a large tree in front of my house lost a major branch blocking my deck and causing fence damage. There was no rain or wind at the time – just a big unexpected crash. A new Bartlett arborist came out to assess. But instead of providing a quote, they suggested the HOA use another company, citing concerns about timing, equipment availability and electrical wiring. - Foremost, with our HOA as a long-term client, I would have expected Bartlett to develop workable solutions, not refer us to another vendor. - The tree that fell had been evaluated three times by Bartlett since 2024, when another major branch had fallen. All three times, Bartlett said the tree was still viable and did not need to be removed. I realize that nothing is 100% when it comes to nature, but clearly Bartlett's assessment was wrong: this tree should have been removed in 2024. - Regarding timing: The arborist said Bartlett only has one cherry-picker. required for the tree removal. Interesting considering their own website says "substantial resources" for storm damage. - The Bartlett arborist cited the close proximity of electrical wiring as another concern. I'm 100% for safety! But another arborist company evaluating this situation did not feel that it was going to impede the work. Plus, Bartlett has certainly trimmed around the same wires multiple times in the past without expressing any concern. (It's also urban Chicago: working around wiring is just part of any job.) Basically Bartlett abandoned us even though we are long-term customers. Between rapidly increasing prices and lack of reliable service, I can definitively say there are better choices for arborists than Bartlett. In fact, based on these circumstances, I wonder if they're leaving the residential market altogether? PS: Alerted the corporate office about my concerns. Their response: radio silence.

Excellent! I couldn't be happier with Bartlett's service. Ryan arrived promptly at our scheduled time and gave me a fair estimate. Jose and his crew arrived right on time, did great work and left the place in perfectly clean condition. Don't hesitate to use this company.

Will has been wonderful at both our Perry Ridge and Maher homes. He’s the best!