Bath Flip

Bath Flip is a bathroom remodeler, and one recent Google customer described a job start to finish: Katrina helped pick the walls, flooring and ceiling for turning an old bath with a tub into a walk-in shower with a new vanity, and Fabio and Aly completed everything in two days. The company says on its website that it does one-day bath and shower installations, tub-to-shower conversions, walk-in tubs and accessible bathroom projects across New England, and that its story began in 2010. A recent customer said Keiner and Alex handled the installation and the company accommodated an installation date ahead of a large family visit; the job replaced "two twenty year old contractor fiberglass tubes that were slowly leaking into our first floor ceiling." In a recent review, a customer said the crew arrived on time, cleaned up and finished the job in one day as promised. A recent customer who met with Tom said they were so pleased with the product and pricing that they added a second bathroom. Its BBB page shows an A+ grade. A 2025 newswire.com item is titled "Bath Flip Offers Relief for Customers Left in Limbo After NEWPRO Abruptly Closes." A 2025 customer said Alex and Kenner arrived at the scheduled time for a bathtub remodel and replacement, protected the wooden floors, and had the bathroom transformed eight hours later. A 2025 customer said that once the permit came through, demolition took one day, inspections two more days and the install two days. A 2024 customer said two bathrooms were done in two days, and that the old tub was pulled out and the water proof drywall replaced before the showers went in. A 2026 customer said they and their wife cancelled a $25,000 remodel for a 32-year-old mobile home within three days after being "strong-armed" into agreeing; the company said it had issued a check, but more than two months later the customer said no refund had been received. A 2025 customer said they paid more than $20,000 up front on a 7–8 week timeline, were not told about the three-day cancellation window, and cancelled on the third day when told the project could not start for 12–14 weeks; the company said it had issued the refund, but more than a month later both of that customer's credit card companies confirmed none had been received or was pending. A 2025 customer called the company a "total SCAM," saying a designer promised a bathroom to their specifications, the deposit was not returned after more than a month, and the finance company began requiring payment for a job that never began. A 2025 customer said they cancelled within the allotted time, the deposit was still being held, and numerous messages went unreturned. A 2025 customer said a request for the deposit back during the three-day cancellation period was ignored, while an email posing as a consultation inquiry got an immediate reply. A recent customer said the man who came for an estimate behaved badly with the reviewer's wife, was condescending and asked about the house price. A 2025 reviewer who did not hire the company called it a "hard sell company," describing a 35-slide slideshow and a push to sign that day. A 2025 r/BathroomRemodeling post said someone got a $19k quote from "the 1-800-bath-flip people (who said it'd be done in a day)." A 2025 customer said the bathroom took three months to complete, the old plywood was never taken up and replaced as the salesman had said, the flooring was cheap, and they were charged 1200 for a light fixture while the rusty old one was left and a "10 dollar spot light" was screwed in.