Biggins Exterminating Co.

Biggins Exterminating is a Wilmington, Massachusetts pest control company homeowners call for the specific stuff — a wasp nest under the eaves, mice getting into the basement, carpenter ants working through the sills. The company says it started in 1982 with Steve Biggins, Sr., and today his son Steve runs it, still taking the calls himself. It serves Wilmington and eight surrounding towns: Andover, Bedford, Billerica, Burlington, Lexington, North Reading, Tewksbury, and Woburn. The track record runs deep — 118 reviews since 2021 across five sources, a 4.9-star average on 155 Google ratings, and an A+ grade with the Better Business Bureau. The last six months added three more reviews and not a single complaint, matching what longer-time customers describe. In June, one homeowner recounted eight years of Biggins handling everything from ants to wasps and hornets, crediting Steve Sr. and Steve Jr. for showing up responsive and knowing the job; another that same month pointed to communication and timeliness as the reason the family keeps calling back. A March review described Steve clearing a mouse infestation on a tight timeline, patient with questions and thorough enough that the homeowner called it a ten-star job. Zoom out past the last few months and the same shape holds: reviewers keep singling out same-day or next-day response for wasp and yellow-jacket nests, and mouse jobs where the point isn't just setting traps but finding and sealing the actual entry points. One thing worth checking before booking: Biggins isn't an accredited BBB business, even though its letter grade there is A+ — accreditation is a separate opt-in status, worth a quick ask about what it does and doesn't cover for you. For ants, wasps, hornets, or a mouse problem anywhere in this stretch north of Boston, Biggins reads as a small, family-run operation rather than a franchise — worth a direct call to confirm they cover your town and your specific pest before scheduling.