BK Tile & Stone

BK Tile & Stone is a family-owned tile and stone showroom at 50 Federal Street in Greenfield, Massachusetts, run by Billy and Kelly, who sign the messages on its own website. Alongside the showroom it keeps designers and installation professionals on staff, and the Better Business Bureau lists it under ceramic tile contractors with Billy Whitaker as owner. What people who walk in consistently praise is the range and the help. A 2024 reviewer called it a beautiful store with an amazing selection and described the owners as awesome people with extensive knowledge of the business; a 2021 reviewer said the mix of design and colour goes well beyond what a big-box store carries, and framed buying there as supporting a local business. A 2025 reviewer kept it short: great selection, friendly staff. Across Google the business averages 4.8 from 11 ratings. The company offers free consultations in the showroom, will put together wall, floor and accent combinations, and lends samples out so customers can see them in the actual room. Its stock runs to tile, natural stone, glass and handmade ceramics. Two caveats are worth knowing before you plan around it. The written feedback is thin — three reviews spread over four years — and all of it is about the showroom experience rather than a finished installation, so the record says little about how the installation side performs on a job. The BBB has the business on file but says it lacks enough information to issue a rating, and there is no Massachusetts registration on file here. Ask directly about the installers, request addresses of recent local jobs, and confirm registration before signing for installed work. As a place to choose tile in Franklin County the record is genuinely good; treat the installation side as unproven rather than as a red flag.