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A 2024 customer said they found Black Magic after local contractors refused the work on their chimney as more than they could manage, and that Matt and Frank rebuilt the chimney and installed a wood stove. That 2024 customer said an inspection determined exactly what work was needed and that communication about cost and timing was clear. A 2021 customer called the worker thorough, courteous and fair-priced, and said getting an appointment was hard because the worker was very busy. A 2024 customer said they had used Black Magic for many years and described Nathan, and his dad before him, as thorough, detail oriented and focused on safety. A recent customer praised the job Cyrus did. A 2024 customer said the company now uses a different company for scheduling, that no technician was sent on the day of their appointment, and that their calls were disconnected when they tried to find out whether one would come. A 2024 customer who called the answering service wrote that new customers were not being taken. A 2022 customer wrote that the business was very busy and did not service their area.
Cyrus did a great job.
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We had used this company in the past and they were great. However they now use a different company for scheduling. They failed to send a technician on the day of appointment. Now the disconnect the call when I have tried to see if a technician would come out.
I donβt want to mislead people with a one star ratingβ¦..but when I called his answering service Sid he is not taking new customers π€·π»ββοΈ
We found Black Magic after having local contractors refuse the work on our chimney as it would be more than they could manage. Matt and Frank rebuilt our chimney and installed a wood stove for us. While we did need an inspection it did determine exactly what work was needed. There was clear communication about cost and timing and we were very happy with the quality of the work.
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1 change recorded β last scanned Oct 30, 2026.