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Bob's Septic Service's website explains that septic pumping removes the sludge that settles to the bottom of the treatment tank, and the site lists 24/7 emergency service. In a 2017 review, a customer said their septic backed up on a Friday night, someone picked up the phone when they called at around 10pm, and the company was at their place at 7am the next day to pump the tank. That 2017 customer said the company returned Monday to replace the missing outlet baffle. In a 2020 review, a customer described a septic inspection for their new home and said Robert was the tech who came out and explained his findings and recommendations in clear terms. A 2023 reviewer said Bob's provided a tent, potties and handwashing stations for a large private event, and that the potties and wash stations were immaculate. A 2021 reviewer said they were quoted 325.00 to pump a 1500-gallon tank and charged 390.00. That 2021 reviewer also said the workers broke both tank covers and that they never got the return call they were promised.
We held a large private event and Bob's provided our tent, potty's and handwashing stations. Did you know they had event tents? They are less expensive than anywhere I could find and the gentleman that puts them up is so nice and accommodating! And the price is for the weekend (Thursday - Sunday). The potty and washstations were immaculate and great care was taken to place them where we wanted them. I'd give customer service 10 stars if I could. Francine Suriano
Had them pump my tank quoted me 325.00 for 1500 gal. Charged me 390.00 because they sprayed my filter with my garden hose that was on my deck which is gross. I don’t even know why they where on my deck or on the other side of my house. I have a hose 15ft from the tank in the driveway. I didn’t say anything about that or the 10ft area of oil in my driveway from their leaking truck when I called them about they’re guys breaking both my tank covers. One was at grade the other is above grade. I was told that they where going to talk to the guys and the owner. Never got the return call I was promised all I wanted was a apology.
WOW, these guys are great!!! I highly recommend using Septic Design of NH (Bob Septic Service). From the initial phone call to the actual inspection for my new home, the staff was extremely helpful and insightful. Robert was the tech that came out and he is clearly very into his work and is extremely knowledgeable. His upbeat demeanor and professionalism stood out and his wealth of information regarding all things septic was quite impressive. Very personable guy who is passionate about his work and explains, in detail, his findings and recommendations in very clear and easy to understand terms. You can tell these guys work very well together, are very close knit, and well versed and experienced in their roles within the company. Sarah, Dustin, Micah, and most notably Robert, are top notch. HUGE help for me during a relatively stressful time.
Bob and his crew were top notch. My experience was like the other reviews and I will add that they answered all my questions and took the time to answer me with thought and not get annoyed by the many questions I asked. These are the only guys around that I will ever call in an emergency or for regular maintenance.
Best experience possible. Our septic backed up on Friday night. We called at around 10pm and someone picked up the phone to answer. They where at our place at 7am the next day to pump our tank! And then returned Monday to replace the missing outlet baffle. Couldn't be more impressed with their service! The system being pumped ended up not being the problem but was needed to be done regardless to replace the outlet baffle. We will never call another company for septic work simply because of Bobs prompt response to our situation. Thanks guys!
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1 change recorded — last scanned Sep 29, 2026.