Boston Pack And Ship

Boston Pack And Ship is a Braintree specialty packing-and-shipping outfit run by Gene Sullivan, focused on small residential and student moves along with crating and shipping fragile, high-value items like furniture and antiques across the country. The company says it has served Eastern Massachusetts since 1988, formed in 1999 from a merger of two former national franchise pack-and-ship locations that had been the number two and three sales-volume shops in their network — a specialty pedigree that shows up in how customers describe the work. The handful of written accounts on file back that up. In 2023, a customer shipped an antique piece of furniture from Boston to Sedona, Arizona, and it arrived on the promised day in pristine condition. More recent reviews describe Gene personally handling quotes with accurate pricing and following through as promised, and arriving on time even for a last-minute booking in 2025. The Better Business Bureau gives the company an A+ rating, though it is not a BBB-accredited business. Not every account is spotless: a web review described friendly, on-time, helpful service undercut by a box of essential, expensive-to-replace items that went missing during a shipment. With only a handful of written reviews on file, it's worth confirming insurance coverage and tracking for anything valuable before it ships, especially for a long-distance or international move.