Local business · Chelsea, MALocal business · 3 Franklin Ave, Chelsea, MA 02150, USA
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Forty-one written reviews going back to 2022, and one name runs through most of them: Jeimy. Boston Pro Cleaners works out of 3 Franklin Ave in Chelsea, and BBB lists it as a sole proprietorship Jeimy Portillo started in September 2015. On Google it carries a 4.9 average across 49 ratings. The company's own site describes residential work — one-time and recurring cleans, move-in/move-out, post-construction, spring cleaning, Airbnb turnovers, plus office jobs — and puts its tenure at five years. What people hire them for is the reset: the apartment before a lease starts, or the one the movers just emptied. A customer writing in 2025 booked a move-out clean for a studio, added appliance cleaning, and said the fridge and stove came back looking new. Another, in late 2024, got a pre-move-in clean scheduled inside the same week and came away with a tip that the bathroom vent needed replacing. The through-line is speed and a tolerance for chaos — a 2024 reviewer had the crew working while she was still carrying boxes out, and one of them helped move furniture down the stairs. The repeat business is the part worth noticing. A 2023 reviewer described monthly condo cleanings and singled out a stove top she could never get right herself; another said the company had handled an East Boston Airbnb for three years, keeping the listing's cleanliness ratings up. Someone writing in 2022 counted five years of service tailored around their schedule. Recent months are quieter but consistent: four reviews since February, all positive, describing quick, communicative apartment cleans. The one dissent is old and specific. A January 2022 customer called the communication poor and the work short of what they expected, and hired another company to finish in the time they needed. That is one voice against forty, and the only account of a job going wrong — but it is the reason to pin down scope and timing in writing before the first visit. Two details don't line up. The site claims five years in business while BBB dates the start to 2015, and BBB lists a single employee while reviewers across years describe Jeimy arriving with a team. Neither is disqualifying; both are fair to ask about, particularly who will actually be in your home. Its BBB page carries an A+ grade, and the business is not BBB accredited. Right call for recurring residential cleaning around Chelsea, Boston, Everett, Somerville and the near-in towns the company lists, and especially for the move-day deep clean. Before booking, confirm what the first visit covers — appliances, inside cabinets, whether it is priced as a deep clean — and get the date in writing.
I had a lovely spring cleaning from Jeimy and her team today! They were quick, efficient, communicative, and did a great job cleaning my apartment! I highly recommend them if you need a cleaning in the Boston area.
They did an amazing job, were so kind and thoughtful, and left our apartment looking brand new! We will absolutely use them again! Definitely recommended
Boston Pro Cleaners have been doing regular cleanings of.my apartment for several months, now. I appreciate that they always clean my apartment like I am a brand new customer they want to impress. It’s the details that make them standout like neatly folding my shopping bags that I just ball up into the corner of my kitchen counter or cleaning my blender, which I thought was already clean until they give it an extra sparkle.. Their prices are reasonable, they are always profesional and flexible when my schedule changes.
They were wonderful to work with and loved the results even more!!
They are incredible! Lifesavers is an understatement. Responsive, thorough, resourceful and always goes above and beyond to make my apartment as clean as can be.
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Added 41 new comments, added 47 new photos, established rating 4.1