Bausen Maid Cleaning Service

Bausen Maid Cleaning Service is a house-cleaning business working out of Chelsea Street in Everett, hired for recurring housekeeping, deep cleans, and move-out turnovers in the towns just north of Boston. Customers describe it as a small, hands-on crew and name Renata, who also appears in reviews as Binha, as the person who runs it and works alongside the team. The tenure customers describe is unusually long for the trade. One 2022 reviewer wrote that Renata had cleaned their home for fifteen years; another said nearly ten, and a third followed her from a city condo to a house in the country after trying other cleaners and finding none compared. A 2025 customer described a fifth straight year of service. Google carries a 4.8-star average across 25 ratings. Detail work is what people single out. A 2022 customer described crumbs cleaned out of the toaster oven and cobwebs found before the homeowner ever noticed them; a 2025 reviewer described kitchens and bathrooms given extra attention and furniture and personal items handled carefully. Deep cleaning comes up repeatedly, including standing arrangements to deep-clean while the household is away on vacation. Households with animals return to the point often: dog owners in 2022 and a cat owner the same year wrote that the crew was careful and friendly with their pets. Scheduling is the other recurring theme. A Somerville renter in 2025 booked a move-out clean one day ahead for a Saturday and called the price reasonable for last-minute work, and a 2025 reviewer said reschedules and special requests were accommodated quickly. One account runs sharply against the rest and is worth raising directly. In July 2025 a customer wrote that the crew arrived two hours later than agreed and did not do the agreed work, that they paid and then cleaned the apartment themselves, and warned others off the company; they said they were posting photographs taken after the deep clean. That is the only complaint of its kind alongside twenty-three five-star reviews, but it is specific about both timing and scope. The company's own website at bausenmaid.com is not currently serving content, so anything a homeowner would normally read there has to be asked for directly. This is a sensible call for a household looking for a long-running recurring cleaner or a fast move-out clean, particularly one with pets. Before booking, pin down the arrival window and get the room-by-room checklist and price in writing, and ask for current references, since the detailed accounts on file are from 2025 and earlier.