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Bow and Arrow Stove Company, based in Marstons Mills on Cape Cod, sells and installs gas, wood, pellet, and electric stoves and fireplace inserts, along with fireplace doors, mantels, gas log sets, and outdoor kitchens and fire pits. It carries an A+ rating from the Better Business Bureau. Reviewers consistently name Zach and Morgan as the staff who handle consultations and installations, and one customer describes the business as veteran-owned and operated. Across dozens of detailed reviews from 2023 through 2026, customers describe a one-stop-shop approach — one reviewer specifically credits the company with handling everything "from chimney to gas lines and electricians" on a single project rather than requiring separate contractors. Installations are described as starting and finishing on the scheduled day, with crews protecting floors and finishes during the work and coordinating framing, venting, and overlap with propane companies. Specific products recur in the accounts, including a Regency i3000 wood-burning insert, a 42-inch Napoleon gas unit fitted into a tight, undersized brick fireplace opening, and a Peterson gas log set sourced for an unusually small firebox that other shops couldn't accommodate. Several customers describe returning as repeat buyers, in some cases 12 to 20 years after an original purchase, including for parts and troubleshooting on units bought long ago — one reviewer had a fireplace that hadn't been fired in years running again within an hour of a service call. The one recurring caution in the available reviews is price: one customer called the service excellent but noted it was quite costly. Otherwise the record here is unusually clean, with no negative reviews among the accounts on file. For a Cape Cod homeowner installing or replacing a gas, wood, pellet, or electric fireplace or stove — including a tricky retrofit into an existing brick opening or an undersized firebox — this is a well-reviewed, experienced choice for both the sale and the installation; it's worth confirming pricing upfront given the cost feedback.
We had an excellent expérience from start to finish .From the helpful advice when choosing our gaz fireplace,to the installation and after sale service,everything was handled professionally and effficiently .A special thanks to Zach.
The Bow and Arrow Stove Company team were committed professionals helping me with every aspect of gas fireplace product selection, installation and project budgeting. The installation started and finished on the exact day assigned. There were no delays. The team took care of all permitting and approvals. The product and services were thoroughly explained. All questions were timely answered. The fireplace was delivered and installed as agreed by pleasant and skilled persons. I have no hesitation in highly recommending the Bow and Arrow team.
Great price, great work, great workers in and out. Did the job real?Well, would always use the beginning if need be
My wife and I were looking to replace our existing gas log fireplace insert with a new LED electric unit. We were very pleased with the entire process. The owners were professional and courteous every step of the way. I would recommend Bow & Arrow to anyone.
The entire process of getting my gas fireplace insert installed went smoothly. There are a lot of steps, and any schedule conflicts were easily resolved. The new surround modernized the look, too. I’m sure I’ll enjoy this for many years to come.
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Certified attributes are verified against the public registry. Others are the business's own statement.
1 change recorded — last scanned Aug 24, 2026.