Brock's Plumbing, Heating & Air Conditioning

Brock's Plumbing, Heating & Air Conditioning carries a 4.9-star Google rating from 649 ratings. The company says it serves Franklin, Chittenden, Fairfax and Grand Isle, and describes itself as a member of Efficiency Vermont's Efficiency Excellence Network. A recent customer said Sean personally made sure they had heat and hot water on the day he said, by procuring a needed part after hours and returning the same evening, and that the installer Ed did not break for lunch on day two. A recent customer said Dylan and Clayton installed a new boiler and helped with a couple of faucets that were not working properly after the water turned back on. A recent customer said Noah identified a faulty part on their boiler during an annual maintenance inspection and replaced it. A recent customer had a propane wall-mounted heater replaced and said that from quoting to installation they always knew what was happening. A recent customer said Ethan got their hot water tank up to code. A 2025 customer said Matt replaced a shower base drain, cutting and replacing some PVC pipe and the drain coupling, and was done within an hour. A 2024 customer said Brock's team installed a cold climate heat pump and worked to retrofit it to their existing central ductwork. A 2023 customer said the installation of two heat pumps came just 3 weeks after ordering. A recent customer said Brock's set up an appointment, didn't show up, and never called back to reschedule. A recent customer said no one showed up for a boiler inspection, and that Brock's later followed up, explained a mistake had been made and got them back on the schedule promptly. A recent customer said annual maintenance on a boiler and mini-split cost almost $500, and that the price went up 42% in the past two years. A 2024 customer said they had bought a $360 plan three years earlier, that Brock's said it was too busy to service their furnace, and that they were working with the Attorney General's office. A 2023 customer said the company would not schedule a set date and time for service and would call instead. In a June 2024 r/burlington thread, a commenter said they used Brock's to install their AC system the summer before and that "They were great."