Bugzilla Eco Pest Control

Customers of Bugzilla Eco Pest Control do not talk about a company; they talk about Ivan. Every written account on file names him personally, and several describe multi-year relationships — one customer writing in 2022 said they had been using him for three years and had moved onto a seasonal maintenance schedule. The business works out of 21 High St in Rockport and covers Cape Ann. Its Google profile carries a 5-star average from 22 ratings, with nine written reviews on file running from 2022 to 2025. The work described is the ordinary North Shore mix, handled with unusual explanation. In a 2025 review a homeowner with an odorous-ant infestation through a newly finished basement said Ivan talked it through on the phone first, explained how ant colonies actually work, baited inside and treated outside, then told them to trust the process when the ants kept appearing for weeks — and they did eventually disappear. A 2023 customer likewise said he explained the process and the chemicals until they were comfortable. Mice in the walls, ticks, spiders and hornets recur across the older reviews. One 2024 account gives the clearest picture of responsiveness: a customer came home on a Friday to a dozen hornets inside from a nest in their siding, called, and he rearranged his day to treat it the same day, guaranteeing the work and telling them to call back if it did not take. Two things to know before calling. The written record, while consistently strong, is small — nine reviews — and none of it is from the last six months, so ask for current availability rather than assuming the 2024 same-day response is today's norm. And because this is effectively a one-man operation, confirm who does the work if you need a large or scheduled commercial job. A strong fit for a Cape Ann homeowner with ants, mice, ticks or a wasp nest who wants the person treating the house to explain what they are putting down and why.