Baystate Wildlife Management is a Canton wildlife-removal company that shows up in review after review for the same reason: speed. Across dozens of accounts from the past year, the pattern repeats — a call about bats, raccoons, squirrels, skunks, or birds gets a same-day or next-day response, often from Dale, Mark, or Kevin by name, and the animal is out within a day or two. The company says it's been doing this work for 25 years, covering Massachusetts, Rhode Island, and southern New Hampshire on 24-hour call for bats, squirrels, raccoons, skunks, birds, and other wildlife.
The last six months alone brought 24 reviews with no negative accounts among them — a mother raccoon and four babies removed from an attic within 24 hours, bats identified and referred to an emergency specialist at 8pm, a mice problem traced to a three-season room and solved. A 2025 review described the company succeeding where two other bat-removal companies had each failed with a one-year warranty over three consecutive summers. A 2026 Nextdoor post from a Rockport resident said the company responded quickly, removed squirrels, and installed guards to keep them from returning — word of mouth that's shown up in local news coverage too, going back to a 2014 Boston Globe piece about a customer referred to the company for a crawl-space animal problem.
Three specific complaints are worth knowing about. In a January 2026 review, a customer said they paid $1,850 for pigeon removal and a solar-panel critter guard, but the company never removed nesting material from under the panels as promised, and that limitation wasn't disclosed upfront. In a 2023 review, a customer said squirrels kept returning after the initial work and that repeated calls to get entry points fully sealed under a 2-year warranty went unresolved. And in a 2022 review, a customer said a technician spent 30 minutes on a bird-removal job and left without returning to clear nest debris or sanitize vents, despite the company's own description of that as part of the process. BBB also shows 3 complaints on file for the business, without detail on what they involve.
None of those three appear in the past year and a half of otherwise consistently positive reviews, but they describe the same theme — a job that stopped short of the full scope that was promised. For anyone hiring for exclusion or critter-guard work specifically, it's worth confirming in writing exactly what's included, particularly around removing nesting material and sealing every entry point.
