Build Smart Masonry & Roofing

Build Smart Masonry & Roofing is a Boston-based, self-described family-owned contractor doing foundation, chimney, patio and roofing work, and the name that comes up constantly in its reviews is Peter, who walks customers through the process personally. Two things are worth knowing right away: its Massachusetts home improvement contractor registration, held by Build Smart Masonry & Roofing Corp, is registry-verified expired, and BBB gives the company an F grade with two complaints on file. Against that, the great majority of its 39 reviews describe substantial, well-executed work. Customers describe a 150-year-old stone-and-mortar foundation stabilized and a difficult crawl space insulated, a full foundation and front-stairs rebuild that ran five weeks, interior and exterior basement waterproofing finished in four days, and a chimney rebuild in the South End that a customer called stunning. One homeowner needed a roof finished in a tight window several other companies had turned down, and Peter delivered it on time. Another hired the company on a neighbor's recommendation after being strung along by several other foundation contractors. There are real complaints too. In a January 2026 review, a customer said the company was unresponsive by phone, overpriced, and skipped steps on a roofing job. In a 2024 review, a customer whose foundation work had come with a 25-year guarantee said the repair showed signs of failing within about two years, with photos to back it up. And in a 2023 review, a customer described being unable to reach anyone by phone or email after the work was done. For a Boston-area homeowner considering foundation, masonry or roofing work, Build Smart has done clearly substantial, detailed jobs that customers describe in specific terms — but the expired state registration, the BBB F grade, and the complaints about follow-through are real enough that it's worth asking directly about current licensing status and getting any workmanship guarantee spelled out in writing before signing.