Burgess Pest Management

Burgess Pest Management works out of West Bridgewater and gets called for the routine seasonal stuff — ants marching in, ticks and mosquitoes crowding a yard, a wasp nest in the garage, mice getting into the walls. It has built up 357 reviews across five different sites since 2021, and Google alone has it at 4.8 stars from 679 ratings; the Better Business Bureau grades it A+. This year's reviews keep repeating the same names — Noah, Danny, Dominic, Sam, William, Bob Fox — each called out for showing up on time, explaining what they found, and following through on a second visit if needed. One June review described a wasp nest reported in the morning and cleared by the technician that same visit. A handful of customers mention standing monthly plans covering both the inside and outside of the house, more common in these reviews than a single one-off spray. A few asked for more advance notice before a visit, but that's a minor complaint set against dozens of on-time, no-surprises appointments. Two recent complaints cut against that pattern. In early July, a homeowner said a Burgess termite inspection report tied to a home sale turned out to be an outdated 2004 form with details that didn't match the house — and that the buyer walked away from the deal partly because of it. If a termite or wood-destroying-insect report is riding on a closing date, it's worth confirming how current that inspection actually is before relying on it. Separately, a January reviewer described months of trying to cancel a plan after handing over a credit card — no answer by phone, email, or the site's chat — worth asking about upfront if signing up for ongoing service rather than a single visit. For seasonal ant, tick, or wasp calls, the volume and consistency of the praise makes Burgess a reasonable pick. For anything tied to a real estate deadline or a recurring contract, get the inspection date and the cancellation terms in writing first.