Burke & Sons Plumbing and Heating INC

Burke & Sons Plumbing and Heating is a Groveland shop that's grown into the kind of company neighbors post about by name — one Nextdoor commenter, frustrated after two other plumbers no-showed, simply wrote that she'd used Burke & Sons for over 25 years. That loyalty shows up at scale: Google puts the company at 4.9★ across 430 ratings, backed by a written record of 303 reviews stretching from 2021 to today, and the pace hasn't slowed — 69 new reviews landed in just the past six months, only one of them negative. What stands out across the reviews is how much ground the crew covers under one roof. The same team that clears a clogged drain or swaps a garbage disposal also installs furnaces, central air, ductless mini-splits and boilers — reviewers name Jim (the owner), Adam, Matt, Niko, Brett, Brian, Mark, and others, often praising how quickly someone was dispatched: same-day AC repairs on a heat-wave afternoon, a technician confirming and completing two separate jobs between a morning call and 4pm, work scheduled within two days and arriving on the dot. In a February 2024 review, a homeowner described calling for a second opinion after another company said her furnace needed replacing; Jim spent time running tests, determined the furnace was fine, and didn't charge for the visit — a detail that speaks to how the company handles a call that could have been a sale. The one sour note in the record is a 2026 review from a landlord who felt pressured mid-repair: the crew, working on a bathtub faucet, said it couldn't be reassembled and needed roughly $1,400 for a full valve replacement, with an urgent deadline to decide while water was shut off for two tenants. It's an outlier against an otherwise near-unanimous record, but worth asking about directly — get a firm price before a job that could escalate mid-repair. Its Massachusetts plumbing license, held by James A. Burke, is active and verified against the state registry, and the company has been a BBB-accredited business with an A+ grade since 2006. For anything spanning plumbing and heating — a leaking water heater, a furnace on its way out, central air installation — this is a company with a long, largely consistent track record in the Merrimack Valley. Confirm pricing in writing before any job that could turn into a larger repair.