Burt Ilsley Construction

Burt Ilsley Construction LLC runs out of 140 Brookline Street in Pepperell, and the work it advertises is bread-and-butter residential remodeling: kitchens, additions, decks and finished basements, plus commercial jobs. Its own site says it has served the metro west area since 1978, and the Better Business Bureau, which opened a file in March 2007, records the business as started on 1 January 1979 with Mr. Burt Isley as owner. How long it has been at this is the first thing sources disagree on. The site's home page claims thirty years of experience and its About page a 29 year reputation, both alongside the 1978 date; BBB publishes 47 years. Take the tenure figure the company gives you in writing rather than any of these. What a homeowner can read about the work itself is thin. Neither the BBB profile nor the BuildZoom profile carries a customer review, and BBB says outright that it has insufficient information to issue a rating. The one concrete trail is permits: BuildZoom shows seven permitted projects in Pepperell and neighbouring Westford dated between 2006 and 2020. The credential question is the one to settle before hiring. The company's own website advertises "Licensed & Insured LIC# 015669 HIC# 104160", but the Massachusetts Home Improvement Contractor registry holds registration 104160 in the name BURT ILSLEY at this exact Pepperell address with a status of Expired since 12 July 2022, and BuildZoom likewise shows that registration as inactive and at one point cancelled. In Massachusetts, non-structural residential home improvement work is supposed to be done by a currently registered Home Improvement Contractor, and the registration on file has lapsed. Separately, BuildZoom lists Construction Supervisor licence CS-015669 — matching the LIC# the site prints — as verified active in July 2026. Best fit here is a homeowner who is comfortable doing their own verification: ask for a current Home Improvement Contractor registration number and check it on the state's Contractor Hub before signing anything, and get the Construction Supervisor licence and insurance certificates in writing. With no published reviews either way, the paperwork is the only thing that will tell you where this company stands today.