Caliber Chimney is a chimney sweeping, inspection, waterproofing, and masonry repair company serving the North Shore and Merrimack Valley of Massachusetts since 2010. The company is owner-operated by Travis, a professional chimney sweep, with 16 years in business, and states a service area covering Salem, Peabody, Danvers, Hamilton, Wenham, Gloucester, Melrose, Woburn, Andover, North Andover, Haverhill, Georgetown, Reading, North Reading, and Wakefield.
The track record here is deep and consistent: 70 reviews across five platforms since 2024, a 5-star Google rating from 53 ratings, a 5.0-star HomeAdvisor rating from 58 ratings, and a Better Business Bureau A+ grade. Reviewers across years repeatedly name Travis directly and describe him personally handling the work — chimney sweeps and inspections, liner replacements for wood stoves and oil-heating systems, chimney cap installation, full masonry restorations of crumbling or cracked brick chimneys, wood-stove installations, and chimney fan installs to fix downdraft and smoke problems. Several customers describe using him repeatedly across different homes and over multiple years, and reviews consistently praise thorough explanations, fair pricing, and prompt scheduling, including same-week or next-day fixes for urgent safety issues.
Recent activity has stayed strong: 11 reviews in the last six months, all positive, describing chimney restorations, sweeps, and stove installs. The one discordant note is a 3-star HomeAdvisor review from April 2024, which reported that the workmanship didn't reflect the price charged and that a single day's work stretched into a month because of poor communication — worth asking about directly if timeline certainty matters for your project.
Before booking, confirm current turnaround expectations given that one review, and ask whether Travis or a helper will be doing the hands-on work, since a few reviews mention "Travis and his team" while most describe him working solo. Overall, this is a well-documented, narrowly-focused specialist with a strong multi-year track record for chimney sweeps, repairs, liner work, and masonry chimney restoration in the North Shore/Merrimack Valley area.
