Callahan Plumbing & Drain
Local business · 697 Cambridge St Ste 437, Brighton, MA 02135, USA
Their work
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Verified record
- 6 reviews in the last 6 months
- 5 work photos
Highlights
- Fast emergency response — same-day, two-person callout found and explained the problem
- Tankless water heater installs — called fairly priced and correctly scoped
- Clean drain clearing — bathroom sink snaked out, sounded better than before
- Unexplained low rating — March 1-star review called it 'the worst,' no detail given
Callahan Plumbing & Drain works out of Brighton, the kind of shop you call when a pipe lets go or a water heater dies overnight — the company says it covers emergency leak repair, hydro-jet drain cleaning, water heater work, and maintenance plans for houses and small commercial spaces in the area. Twenty-three Google reviews put them at 4.8 stars, and the winter reviews back that up with specifics. In mid-February, a two-person crew took an emergency call, found the problem, and walked the homeowner through the fix before touching anything. A few days earlier, someone had two tankless water heaters installed and a cutoff valve swapped for brass, and came away calling both jobs fairly priced and scoped right the first time. Another homeowner had a stubborn bathroom sink clog snaked out and said the drain sounded better than it had since they moved in. One March review breaks that pattern — a single 1-star rating calling the experience 'the worst,' with no detail on what actually happened. It's worth asking about directly if it comes up, since nothing else in the recent reviews points to the same issue. This reads as a general plumbing outfit built around fast response and water-heater and drain work rather than big remodel jobs — a reasonable call for a leak, a clog, or a water heater on its way out, with the specifics of the job worth confirming on the phone before they roll a truck.
Read the comments
Most recent comments
- 1.0Mar 2, 2026
worst time ever, pathetic people.
- 5.0Feb 14, 2026
We were in need of an emergency service. David and his partner were friendly and arrived on time. They were able identify the problem and clearly explained what was needed. Excellent job!
— Jandry PulgarinView on Google Reviews ↗ - 5.0Feb 12, 2026
UPDATE:<br>Replaced my reducing valve recently and upgraded to brass the cutoff valve. They completed a big job for me a few months back, installing two tankless water heaters. Both jobs were priced fairly and scoped correctly.<br><br>I found that both plumbers are extremely competent, and they clearly love what they do. They were both very personable, professional, and explained everything in a way non-plumbers would understand. They were extremely safety conscious, and took great care to not damage anything around the work area.<br><br>The plumber I use is the best!
— brettView on Google Reviews ↗ - 5.0Feb 11, 2026
Tony was hired to unclog the bathroom sink. On time and very professionally. He was able to clean and snake the drain. My sink now sounds better than before I moved in. The quality is excellent.<br><br>Cash or Card Payments are Accepted
— Karime MariaView on Google Reviews ↗ - 5.0Feb 6, 2026
Very quick and helpful. Shower works perfectly again! The technician came out on Saturday, within two-hours of the call. Highly recommended
— Steven SchwarzView on Google Reviews ↗
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Update history
Added 23 new comments, added 5 new photos, established rating 4.1
- behind the score: Unexplained low rating — March 1-star review called it 'the worst,' no detail given