Full Swing Plumbing, Heating & Air

Full Swing Plumbing, Heating & Air works out of Norwell and covers both ends of a house's mechanical systems — pipes and drains on one side, furnaces, boilers, and central AC and mini-splits on the other. A few 2026 reviews mention the business recently took the Full Swing name after operating for years as Pilgrim Plumbing and Heating; its Massachusetts plumbing license is active. What stands out across its reviews is how consistently customers name the actual technician who did the work — Brady, Nolan, Travis, and Nick Davis show up again and again, usually praised for explaining the problem before touching anything and leaving the work area clean. That pattern holds across 741 reviews collected since 2021 on four platforms, and it hasn't slowed: 93 of those came in just the last six months, with all but one landing positive. Jobs described range from routine drain snaking and water heater swaps to same-day leak repairs and full mini-split installs for new homeowners; several reviewers say a tech arrived the same day they called, including one whose bathroom was actively leaking into the basement. Pricing is the one recurring soft spot worth knowing about. A recent review said a furnace tune-up charge should have included an oil filter but didn't; in a 2024 review, a customer felt blindsided by roughly $500 to connect a single gas line for a new range; and in a 2021 review, a customer called the price for two small jobs unreasonable despite rating the visit five stars. None of these describe botched work — the complaints are about cost, not the quality of the repair. Separately, in a February 2026 review, one customer described the company as a private-equity roll-up operating under several names to spread out its negative reviews; that's a single account, but it's worth knowing. Full Swing is a solid call for both a plumbing emergency and routine HVAC upkeep — its reviewers keep describing fast turnarounds and clear, on-the-spot explanations. Before booking, it's worth asking for a written estimate up front, especially for anything outside a standard repair, given the handful of pricing complaints in its record.