Campbell Electric Inc

Campbell Electric has been wiring Braintree-area properties since around 1980, according to independent business-registry and BBB records — the company itself points to more than 40 years in business, working electrical and fire-alarm jobs for homeowners, businesses, and the property managers who oversee them across Greater Boston and Eastern Massachusetts. A business directory lists its specific niche as alarm and security-system work — fire alarms, security alarms, and the wiring behind them — on top of general 24/7 emergency electrical calls. The picture from customers is uneven, and it isn't a new problem. Google puts the shop at 3.6 stars from 19 ratings, a track record one outside summary calls "mixed but substantive" rather than glowing, and complaints have surfaced across more than one year, not just lately. The two most recent reviews on file, both from this year, are pointed: one from June 2026 describes older staff as rude and disrespectful and says turnover runs high under current management, and another from April 2026 says the reviewer "would rather get electrocuted" than hire the owner. None of that shows up on Campbell's BBB file, which carries an A+ letter grade even though the company isn't BBB-accredited — the profile itself lists no reviews or complaints, a sharp contrast with what Google shows. The company's own story about its age is inconsistent too: the website cites 40+ years, a 2026 LinkedIn listing cites 30, and directory filings put the founding at 1980 or 1981 — worth a direct question if longevity is part of the pitch. Anyone considering Campbell for fire-alarm, security-system, or emergency electrical work should ask directly about current staff and who's managing jobs day to day, and should treat the spotless BBB file as only part of the story given what's showing up in recent reviews elsewhere.