Cardoza Flooring

Cardoza Flooring is a Milford, New Hampshire flooring retailer and installer, and the sheer weight of its reviews sets it apart in the trade — 150 Google ratings averaging 4.9 stars, a Houzz page at 5.0, a Better Business Bureau A+, and reviews stretching back to 2016. Reviewers consistently name a small cast of staff — Nicole, Jamie, Lisa, Rob, and owner Michael Cardoza himself among them — as the people who walk customers from the showroom floor to the finished install. The work described covers the full range of flooring: hardwood, carpet, tile, engineered wood, and vinyl plank, in kitchens, bathrooms, whole houses, and at least one named commercial job — a carpet install at Big Bear Lodge for the Andres Institute of Art. The trickier jobs stand out. A review from earlier this year describes replacing wall-to-wall carpet with red oak across an entire home; a 2025 review describes gluing down vinyl plank throughout an 1870s house with visibly crooked, uneven floors and getting everything to blend; and a 2022 review describes a slab-on-grade engineered hardwood job that needed far more tile demo and floor leveling than originally quoted. A 2023 review describes the crew coming back years after a carpet installation, out of warranty, to power-stretch out wrinkles at no charge. Worth knowing before calling: not every install goes perfectly, and reviewers don't agree on how well Cardoza handles it when something does go wrong. Several describe a problem — a mismatched tile pattern, a hump in a new floor — getting resolved quickly and to their satisfaction. But a review from January 2025 reports a new floor developing squeaks within a year, with the installer's response amounting to "we will do what we can," and a review from September 2024 describes needing to hire a different flooring company to fix an issue Cardoza wouldn't address. Recent activity has slowed to just two reviews in the last six months, though both are positive and the volume behind Cardoza's rating goes back nearly a decade. For a flooring job of almost any size or material in the Milford area, Cardoza looks like a well-established, generally reliable choice — worth asking specifically how they'd handle a post-install problem, given how differently that question played out for different customers.