CarpetWorks, LLC

A 2026 customer referred by a friend had Adam come out the same day for a bedroom addition and staircase carpet job; once the product was chosen and ordered, CarpetWorks came out the very next day to install. That customer said Adam's color and texture recommendation, made with their price range in mind, came together very well. A recent customer says Milton helped with understanding their needs, recommending products and getting the work done quickly. A recent customer says Charlie quickly responded to emails and questions even when he was not working, and calls the installers professional, clean and hardworking. A recent customer credits Charlie, the project manager, with a seamless ordering process and thanks Milton, the delivery driver, for his kindness during delivery. A 2025 customer said CarpetWorks sent a craftsman to fix an area of broken tile in their bathroom and the bill came in under the initial estimate. A 2025 customer said they chose from samples right at home without going to a showroom, and that the installers cleaned up well after the job. A 2023 customer said the owner came out to measure after hours at no charge and beat everyone else's price. A 2022 customer said they had used CarpetWorks many times for their rentals, for carpet and vinyl flooring installs. A 2025 Google reviewer gave 1 star and wrote "Mala experiencia." CarpetWorks says it has been in business 25 years, and its website lists a service area including East Hartford, West Hartford, Hartford, Manchester, Middletown, New Haven and Waterbury. On its BBB page it describes offering carpet, hardwood, laminate, vinyl, ceramic, vct, lvt and pad. On Google it shows 4.4 stars from 14 ratings. Its Connecticut home improvement contractor registration, HIC.0559191, is active on the state registry.