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Castle Island Cleaning is a small, one-employee residential cleaning company based in South Boston, working from South Boston and the South End down to Jamaica Plain, Brookline, Dorchester, and Cambridge. The company says it assigns one consistent cleaner to each home rather than rotating crews, and Google reviewers tend to name that cleaner directly. Eight of the nine Google reviews on file, running from 2022 through mid-2026, are five stars. A 2022 review credited the booking process and a post-clean check-in; a 2023 review praised getting a first appointment scheduled within a week of reaching out, with the cleaner showing up on time and fully prepared. Most recently, a 2026 review credited "Morgan and Fernanda" with an excellent top-to-bottom clean and said they'd recommend the company for either a house or an apartment. The one exception is a 2025 review that called the service "extremely unprofessional." Castle Island has been listed with the Better Business Bureau since 2018 under owner Michael Coffill and carries an A+ grade there. For anyone weighing a small, single-cleaner operation against a larger crew, the reviews here lean heavily toward consistency, with that one dissenting review worth asking about directly before booking.
Working with Morgan and Fernanda made the process seem less. They did an excellent job top to bottom I’ve never been more impressed. I strongly recommend this company whether you need it for a house or apartment.
extremely unprofessional
From start to finish, Castle Island Cleaning was a complete class act and outstanding to work with. Professionalism is top notch, and their work was outstanding. Fernandia arrived promptly, was courteous and made my house look better than new. An added bonus, because of the materials used to clean the house, it didn't smell like Fabuloso or other cheap cleaning supplies; there was nary a chemical smell at all. Never realized what a difference that makes but it made me a loyal customer of Castle Island Cleaning. Thanks to Morgan and Fernandia!
It was truly a pleasure to work with Castle Island Cleaning - from the wonderful customer experience upon reaching out to get a quote (and being able to book a service within the week) to meeting Fernanda - who showed up right on time prepared with everything she needed, and who was incredibly kind. She did a fantastic job deep cleaning our apartment, and it showed through her exceptional attention to detail. We can’t say enough good things about our experience with Fernanda and Castle Island Cleaning!
Castle Island has done a wonderful job cleaning my apartment! They are highly professional, and I would recommend to anyone in the Boston area.
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3 changes recorded — last scanned Sep 1, 2026.