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CF & B Cleaning customers describe deep cleans that reached windows, ceiling fans, basements, and garages, alongside a February 2026 complaint about surfaces left dirty after two visits. The Chicopee business says it began as a two-person family business and is led by Flávia B., with more than eleven years of cleaning experience. Its website advertises free estimates and says the company is insured. An August 2026 customer praised a first deep clean, arrival-time communication, and pricing, and said they were excited to proceed with monthly cleanings. An April customer said everything was very clean. In a February 2026 review, another customer praised sparkling surfaces, including windows and dusty ceiling fans, and quick responses to questions. That reviewer also liked the bows made from dish towels and toilet paper. The February 24, 2026 complaint describes a $450 deep-cleaning agreement for a newly purchased home. The customer said the kitchen, bathrooms, windows, and floors were supposed to be cleaned, along with appliance exteriors; appliance interiors were requested as an extra service. After the first visit, the customer reported uncleaned fridge, oven, and microwave exteriors, dirty-looking floors, and incompletely cleaned windows. They asked for the kitchen to be cleaned again. The customer said the team returned, declared the work done in less than an hour, and still had not cleaned properly when the customer inspected it. In a December 2023 HomeAdvisor review, a customer who had relocated to town described a deep clean for a new home, including the basement and garage. They said Flavia scheduled it for the next day and the team left the home spotless. Google reports 4.7 stars from 166 ratings, and the Better Business Bureau gives the business an A+ grade.
We just had our first cleaning- a deep clean- and they did a great job. Very professional and excellent communication from the team about arrival time etc. They were very thorough and this service is a God send. I wish we had done this three years ago when we first bought our house! We are excited to proceed with monthly cleanings. The pricing is very reasonable for the service. Thank you to our cleaners for refreshing our home top to bottom!
The ladies did a good job. Everything was very clean. Im completely satisfied.
Absolutely amazing cleaning service at a great price! Every surface was sparkling clean - even the windows & dusty ceiling fans!! Especially loved the little bows they made from the dish towels & toilet paper! Very friendly & professional, & always respond quickly to questions. Highly recommend!!
Don’t hire them for Deep Cleaning!! We agreed on a deep cleaning for my newly purchased home for $450. The kitchen, bathrooms, windows, and floors were supposed to be cleaned. They were also supposed to clean the outside of the fridge, freezer, oven, and microwave, and I requested the inside of these appliances to be cleaned as an extra service. After the first cleaning, I inspected the house and noticed that the fridge, oven, and microwave exteriors were not even cleaned, the floors still looked dirty, and some windows were not fully cleaned. I told them the kitchen needed to be cleaned again. They came a second time and said they were done in less than an hour. When I went to check the house again, I saw that they still hadn’t cleaned anything properly.
They went above and beyond in their service. The ladies were punctual, professional and did a fantastic job. I don’t think my house has ever been so clean!
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Certified attributes are verified against the public registry. Others are the business's own statement.
3 changes recorded — last scanned Oct 1, 2026.
Cleaning that sticks4.4