Chaves Heating & Air Conditioning is a Hudson HVAC contractor now working out of 312 Main Street. It presents itself as a Chaves family business, says it has been in the HVAC trade since 1975 and has served Hudson and the surrounding towns since 1988, and the Better Business Bureau's file records the business as started in 1975, incorporated in 1998, with 30 employees and Mr. Andre Chaves as owner. Its Massachusetts sheet metal licence 288-SM-B is verified active with the state registry under the name Chaves Heating and Air Conditioning.
The company is a Better Business Bureau accredited business with an A+ grade, accredited since May 2012, and its file states a 90-day money-back guarantee on installed systems. It describes itself as a certified Trane Comfort Specialist dealer, which is the company's own claim rather than something confirmed here.
The work covers the full residential range and then some: air conditioning installation, gas furnaces, boilers, heat pumps, ductless mini-split systems, geothermal, dual-fuel systems, air handlers, ductwork, dehumidification and heat pump water heaters, for homes and light commercial buildings across MetroWest. The towns it names itself are Acton, Concord, Hudson, Marlborough, Maynard, Northborough, Sudbury, Westford and Worcester.
What customers say about it comes secondhand rather than from a review platform. A Shrewsbury neighbour on Nextdoor in April 2026, asked to recommend someone to service a Mitsubishi ductless system, named this company and gave its number. Customer comments republished on review aggregators, both undated, describe long-running furnace and air-conditioning maintenance with professionalism and rapid response, and a fast diagnostic visit priced reasonably. In June 2020 a local news item reported the company donating a heating and cooling unit to the Marlborough Community Cupboard, and in 2014 the trade publication Contracting Business listed it among New England HVAC contractors receiving COOL SMART awards.
Two practical notes before you call. The Better Business Bureau's file still carries the old 15 Bonazzoli Avenue address rather than the Main Street one the company now uses, so check where to send anything in writing. And the company prints a Massachusetts licence number, RC000819, on its own website that is different from the 288-SM-B the registry verifies — worth asking which credential covers your job. For a MetroWest household replacing a furnace, adding a heat pump or maintaining a ductless system, the credentials and tenure here are solid; the customer-experience record is thinner than the company's age would suggest, so ask for recent local references.