Verified record
A 2026 customer said Tony came over the same day they called about a toilet that would not flush. That 2026 customer wrote that Tony came back the next day with a theory tying it to the septic system, and that it turned out to be an electrical/plumbing issue. In that 2026 review, the customer said they were charged for two hours of labor, with a new wax ring and a water line to the toilet added at no cost. A 2023 customer said a leak was not fixed and they were charged $800. A 2022 customer wrote that the service call alone was over $200 even if the problem could not be fixed, and that a new filter system would be $800 plus, with no quote and no guarantees.
New owner, Tony came over same day I called. Toilet was not flushing after several attempts at standard solutions we were stumped. Tony came back the next day with a theory it was linked to the septic system even though all other plumbing was working fine. He was correct, impressive and it was actually an electrical/plumbing issue. Price was ok as he charged me for two hours labor and added a new wax ring as well as a water line to the toilet at no cost.
Called to fix leak.. couldn’t fix it.. charged $800.. Call chet if u want to get ripped off & cheated. Chet should be charged with fraud.
I used this plumber a few years ago and the service was ok but expensive. I was in a desperate plumbing situation so called (he’s local) as I like to support local business. Then he told me it was over $200 just for a service call even if he couldn’t fix my problem. And I asked about a new filter system and he said he doesn’t give quotes. It would be $800 plus and no guarantees. So unprofessional and taught me a lesson never to bother this person again.
Typical Greater Boston range for this kind of work, from regional averages — not a quote from Chet's Plumbing & Heating. Use it to sanity-check bids, then get the real number in writing.
Estimated range
$5,000 – $11,400
Typical HVAC project around $8,200
Specializes in
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1 change recorded — last scanned Oct 9, 2026.
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75 years in businessNot yet rated
