Verified record
Clean Freak Junk Removal, run out of Saugus by David Shin, built its reputation on turning jobs around fast — reviewers keep describing calls answered and a truck on-site the same day or the next morning. The crew, with regulars named across reviews including Chad, Julian, Jason and JD, takes on everything from a single loveseat to a full office clean-out. The track record spans 161 Google reviews all-time, with 25 landing in the past six months and none negative in that stretch. The written record backs up the range of jobs: the crew cleared a 750-square-foot office suite in three hours, handled a graphic design firm's 40 years of print samples and outdated equipment with no elevator to help, and — per one longtime customer — has been called on for everything from apartment clean-outs to large-scale office demolitions and post-blizzard snow removal. On the residential side the recurring theme is care: one review describes the crew being careful not to harm walls or light fixtures and stopping to ask which items were staying versus going before hauling anything out. Quoting runs mostly by text — send photos, get a price, often same-day scheduling — and multiple reviewers single out that the quoted price held with no surprise add-ons. The one dissent in the record is a single four-star review that praised the on-time, quick work but found the volume of texts and calls during scheduling excessive; everything else is unreservedly positive. A strong pick for anything that needs to disappear fast, from a single bulky item to a full estate or office clean-out. Confirm what's covered in the photo-quote before booking, and expect a fair amount of back-and-forth texting while scheduling.
You made a hard family decision very easy to accept. Your team is great. We did have some bad thoughts before we met with you and made what would have been impossible, very easy and greatful. Thank you Smarrella Family
Outstanding experience from start to finish! From the moment I contacted Clean Freak to the completion of the job, everything exceeded my expectations. Their professionalism, communication, and attention to detail were exceptional every step of the way. The entire team was incredibly friendly, courteous, and a pleasure to work with. They made the whole process seamless and stress-free. It's not often you find a company that delivers excellent service while making you feel like a valued customer, but Clean Freak does exactly that. I highly recommend them to anyone looking for the services they provide. You won't be disappointed! I will absolutely be using Clean Freak again for future projects. They've earned a customer for life!
The team was great! I would suggest your services to anyone that needs it.
Unbelievable service, efficiency, and speed. I really can’t recommend them More, big or small job. Thank you, David, and team!!!!!!!
Excellent communication. Proactive, professional and great on-site customer interaction. Highly recommend
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Established 4.6 rating
Detailed written quotes4.3
Water damage repairs4.1