Coelho's Plumbing & Heating

Coelho's Plumbing & Heating works out of New Bedford, and the calls people describe are the middle-of-the-night kind: a burst hot water tank flooding a basement on a Sunday night, a broken heating system on Christmas Eve, a main sewer line backing up every six months until it finally got fixed. The company says it has provided plumbing and heating services in New Bedford since 2006. The pattern across the reviews is speed on emergencies paired with straight talk on pricing. Several homeowners describe calling with a burst pipe or a dead water heater and getting someone out the same day or the next morning. One reviewer said a plumber diagnosed a hot water issue in under two minutes and fixed it on the spot rather than pushing an expensive replacement; another said the company suggested repairing a flue and adding a carbon monoxide detector instead of selling a new water heater, cutting the cost. Boiler installs, sewer pipe replacements, and routine leak repairs come up again and again in reviews dating from 2023 through this year, with several customers naming David Coelho directly and describing repeat use across multiple properties, including a fire-restoration job on a six-unit building. Not every account is positive. In a November 2025 review, a customer said a job started six months earlier was never finished and that calls went unanswered afterward. An April 2025 review described a scheduled appointment that was missed with no clear follow-up on rescheduling. And a February 2024 review reported unresolved noise in the plumbing and a major bathroom leak from an upstairs drain pipe that the customer said was never fixed. These sit against a much larger run of detailed accounts of finished, well-regarded work — the last six months alone brought six reviews with none negative — but they're worth asking about directly: get a firm timeline in writing for anything beyond a quick repair, and confirm who to call if a callback doesn't come. The company's own site lists a Master Plumber number, 16021, though that's the business's own claim rather than something checked against the state registry here. For emergency plumbing and heating work — a dead water heater, a leaking pipe, a furnace that quits on a holiday — Coelho's is the kind of shop New Bedford homeowners keep calling back. For a larger, scheduled project, ask for a written timeline up front given the handful of accounts where follow-through slipped.